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Vestis Manufacturing · 2 days ago

Salesforce Systems Administrator

United States

Full-time

Remote

Mid Level

$75K/yr - $95K/yr

3+ years exp

Vestis is a company that focuses on enhancing the functionality of its Salesforce.com platform to support growth. The Salesforce Systems Administrator will be responsible for maintaining and configuring Salesforce, providing support to sales and service teams, and collaborating with various departments to improve processes and reporting.

Building Materials

No H1B

Responsibilities

Responsible for Level I and II type support calls

Responsible for working with Salesforce.com Premier Support

Perform overall setup, configuration, and maintenance of Salesforce.com

Provide support to our National Account Sales and Service Teams with all related Salesforce.com issues or requests

Ensure Salesforce.com Sales Policies & Procedures are enforced & maintained

Instrumental in our Salesforce.com Change Management Process. Will work closely with the IT department to determine IT project requirements, technical requirements, business impact analysis, user acceptance testing requirements, deployment requirements and training requirements for all projects impacting Salesforce.com

Will work with frontline leadership teams to identify enhancements & new SFDC functionality to help Sales & Service grow the business more efficiently and effectively

Will work with our Sales Reporting Team and AUS Sales & Operations Leadership to create, design, test and publish new and/or enhanced Sales Reports and Dashboards

Update and maintain custom tools built for Vestis that are integrated into our application. You will work closely with software developers (Apex, LWC, & Visualforce) to ensure the custom applications are both current & accurate

Work with AppExchange partners where 3rd party solutions are appropriate

Supporting the goals of the company’s technological alignment efforts

Seeking out and implementing continuous process improvement opportunities

Supporting internal communications related to business improvements and processes, system upgrades, and enhancements

Build and sustain working relationships with all Vestis functional areas

Report on statuses when requested

Submit all time and expense reporting procedures accurately and timely

Maintain good standing and completion on all compliance related matters (i.e., assigned mandatory trainings, actions required from audits, corporate policies, etc.)

Perform all additional duties and responsibilities based on the direction and guidance of supervisor

Qualification

Salesforce.com AdministrationData AnalysisMS Office O365Sales ReportingSalesforce.com CertificationProject ManagementProblem SolvingCollaborationCommunication SkillsAttention to Detail

Required

Minimum 2 years of Systems Administration experience with Salesforce.com, Siebel, Oracle, MS Dynamics, or a comparable SFA/CRM application

3-5 years of experience within a large sales organization with many sales channels

Demonstrated system administration skills, including Setup, Configuration, Automation and Flow, with the end user experience in mind

Skilled and proficient in MS Office O365 suite (i.e. Access, Excel, Word, PowerPoint, SharePoint, Teams, Communications Tools, etc.)

Demonstrated ability to analyze large amounts of data, recognize patterns and trends and organize observations into a clear and useful recommendation or explanation

Ability to operate with a customer-centric service approach

Ability to establish performance-based relationships with 3rd party vendors and technology providers and versed in setting standards and measurements for IT processes

Ability to effectively define a business case, determine return on investment, and measure achievement of the case over time

Ability to manage and work on multiple concurrent deliverables at various stages of development and completion

Strong collaboration and team-building skills with the ability to create consensus around decisions and mitigate conflicts among teams

Strong problem solving and analytical skills

Professional level verbal and written communication skills

Demonstrated attention to detail and quality of work products and communications

Willingness to seek out and implement coaching, suggestions, and guidance from others

Be legally able to work in the United States: U.S. Citizen or Legal Resident