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NEOGOV · 1 day ago

Community Services Coordinator - Athletics

Charlotte County, FL

Full-time

Onsite

Entry, Mid Level

$20.74/hr - $27.48/hr

2+ years exp

NEOGOV is looking for a Community Services Coordinator for Athletics to lead and coordinate athletic programs and events in Charlotte County, FL. This role involves managing facility bookings, overseeing financial operations, and ensuring compliance with policies while providing exceptional customer service to the community.

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Responsibilities

Coordinate Youth Sports Council programs, ensuring compliance with policies and regulations

Manage athletic facility schedules, program bookings, contracts, and rentals

Oversee financial operations, including fees, agreements, and reporting

Maintain accurate program records, databases, and metrics; prepare reports and updates

Assist with staff onboarding, role updates, and departmental process improvements

Provide exceptional customer service to the public, staff, and partners through in-person, phone, and digital communications

Serve as a liaison between the department, leagues, renters, and the community, keeping all stakeholders informed

Perform administrative tasks including reports, correspondence, and documentation maintenance

Qualification

Program coordinationFacility managementFinancial operationsCustomer serviceDocumentation managementMultitaskingOrganizational skillsCommunication skills

Required

Associate's Degree

Two (2) years of relevant experience specific to the position in either historic preservation, cultural education, physical education recreation, or athletics

Must maintain a valid driver's license

Serve as the department's Youth Sports Council's coordinator and ensure compliance with applicable regulations, policies, and operational protocols

Manage contract bookings, coordination and oversight for athletic facilities and natural areas

Coordinates all financial aspects of operations including intake of programs, Facility Use Agreements, contracts, facility rental fees; preparation of applicable reports and receipts

Maintain accurate documentation and databases related to assigned programs

Prepare monthly metrics, annual reports, and ongoing program updates

Manage onboarding and offboarding of staff, including contributing to updates or reimagining the coordinator's role for evolving departmental needs

Oversee manual updates and ensure documentation standards are met

Provide exceptional internal and external customer support through in-person, digital, and phone interactions

Respond to public and internal inquiries regarding scheduling, programs, services, fees, contracts, or other concerns, ensuring timely resolution

Serve as a liaison between the division, leagues, renters, and the public, with regards to rentals, scheduling and usage of athletic facilities

Keep staff and teams informed of updates, projects, maintenance and scheduling—promoting transparency and cross-team awareness

Strong organizational and multitasking abilities

Excellent written and verbal communication skills

Performs basic administrative duties including written reports, data preparation, memorandums, letters, and electronic correspondence, interaction with others, and communication through telephone and meetings