Panorama Global · 4 days ago
Office & Operations Coordinator (Temporary)
Seattle, WA
Full-time
Onsite
Mid Level
$75K/yr - $85K/yr
3+ years expPanorama Global is a social impact nonprofit that empowers changemakers through radical collaboration. They are seeking a temporary Office & Operations Coordinator to maintain organizational efficiency and support the team during a leave of absence, focusing on office management, general operations, and IT support.
Civic & Social Organization
Responsibilities
Support planning and execution of Panorama’s headquarters office move, including serving as the primary point of contact for building facilities and vendors
Create and maintain accurate tracking of office assets and equipment before, during, and after the office transition, ensuring all equipment is accounted
Oversee the setup of all office technology (room booking systems, office AV/conference technology, etc.) in the new location
Manage the distribution and collection of keys and keycards for the new office space
Collect, sort, and distribute physical mail and deposit checks as needed
Manage software license billing and ensure accurate allocation of expenses across program budgets
Lead or support technical systems training for any new hires during the contract period
Serve as an administrative backup to the Senior Administrative Assistant as needed
Provide onboarding and offboarding support in coordination with People and Culture, including systems access and equipment logistics for Seattle-based and non-Seattle based staff
Contribute to light process improvements and documentation related to office and operational workflows, particularly connected to the office move
Provide ad hoc operational and administrative support as needed
Provide hands-on troubleshooting for common office technology issues such as printers, Wi-Fi, and video conferencing systems
Act as a first point of contact for system support requests from internal and external staff, including fiscally sponsored project employees
Coordinate closely with external IT service provider to escalate and resolve technical issues
Maintain clear documentation of any system changes or process updates implemented during the temporary coverage
Provide systems, security, and technology support to fiscally sponsored projects as needed
Support administration of subscriptions and software licenses for staff and update software and hardware inventories
Support knowledge management and governance practices, including updates to Panorama’s Intranet and maintenance of Panorama’s Resource Portal, an external hub for fiscally sponsored partners
Support with security awareness monitoring and work with internal teams and external partners to support a secure operating environment
In coordination with the Senior Business Systems & Operations Manager and Senior Systems and Operations Coordinator, support the review of new systems implementations/projects through research, coordination, notetaking, and project management as needed
Exemplify qualities of Panorama’s Values, Culture, and Mission as an impact player who:
Embraces everyday challenges and ambiguity as opportunities to lean in and take action
Demonstrates curiosity and commitment to asking questions, learning, and adapting
Commits to adding value to their team and to Panorama, and
Actively contributes to the enhancement of Panorama’s culture by participating in organizational and team activities such as committee volunteerism, coffee chats, and other initiatives
Serve as an organizational brand ambassador by representing the organization externally
Contribute to opportunities for process improvement and service/practice strengthening towards evolving our platform for social change
As needed, provide timely inputs for co-design and development of initiatives, proposals, briefings/debriefs, reports, and knowledge sharing efforts
Provide required timely and accurate recording of data and other information via Harvest, Salesforce, Lattice, SharePoint, and Certify
Qualification
Required
Bachelor's degree and a minimum of three years of relevant experience in operations, IT, customer service, project management, or related field
Interest in business operations, process improvements, troubleshooting as well as software applications and systems used by non-profits
Strong working knowledge of Microsoft 365, Salesforce (or similar CRM), and Asana (or similar task/project management application)
Demonstrated ability to manage competing priorities and adapt to changing deadlines, particularly in a physical office environment
Ability to remain calm under pressure
Strong customer service mindset, with the ability to respond thoughtfully and professionally to day to day operational and systems related questions from internal staff and external partners
Preferred
Ability to take initiative, problem-solve and work both independently and in a collaborative environment
Experience balancing competing priorities, adapting to changing deadlines or priorities, and identifying when to escalate an issue
Ability to work directly with staff and translate technical terminology in simple language
Able to work in a dynamic environment, while maintaining close attention to detail and striving to build efficiencies
Interest in continuous learning both in personal and professional growth with a commitment to diversity, equity, and inclusion
Demonstrated passion for social impact issues, and interest in non-profit administration
Benefits
Flexible paid time off
10 paid holidays per year, plus an organization-wide Winter Break
Up to 95% employer-paid monthly premiums for employee medical coverage (depending on plan selected)
401(k) safe harbor plan, with employer contribution equal to 3% salary with immediate vesting
Up to 12 weeks fully paid family/medical leave (eligible after 1 year of employment)
Company
Panorama Global
Panorama is an action tank working to solve global problems through audacious thinking and bold action.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gabrielle Fitzgerald
Founder and CEO
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