Director of Project Delivery jobs in United States
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BSI, LLC · 4 days ago

Director of Project Delivery

Brass Smith Innovations (BSI LLC) is a high-end cafeteria millwork and sheet metal fabricator known for delivering complex, custom environments. They are seeking a Director of Project Delivery to take full ownership of project execution from pricing through post-installation service, ensuring projects are delivered on time and aligned with customer expectations.

Food and BeverageManufacturing
Hiring Manager
Dillon Harper
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Responsibilities

Own project execution from estimating and pricing through engineering, project management, and service/warranty resolution
Establish single-point accountability for execution readiness prior to release to Production
Ensure projects are delivered on time, with accuracy, and aligned with customer expectations
Develop and implement a clear, repeatable estimating and quoting methodology aligned with BSI’s pricing and margin strategy
Simplify complex scopes into structured, scalable estimating inputs
Improve estimating speed, accuracy, and consistency while protecting margins
Partner with Sales and Finance to continuously refine pricing discipline
Own engineering quality, completeness, and constructability
Ensure drawings, BOMs, and documentation are fabrication-ready at release
Drive disciplined change control and reduce downstream rework
Lead Project Management with a focus on schedule integrity, risk management, and proactive communication
Establish consistent execution standards and reporting
Drive accountability for outcomes—not activity
Act as a strategic execution partner to Sales, improving win quality through scope clarity, pricing discipline, and delivery feasibility
Serve as the primary execution interface with Production leadership to ensure clean handoffs, realistic schedules, and predictable fabrication
Establish and lead Service, Warranty, and Claims as a disciplined, customer-focused function
Own the post-delivery customer experience, ensuring exceptional customer interaction, clear communication, and decisive resolution of all custom claims
Drive root-cause analysis and feedback loops into estimating, engineering, project management, and production
Apply Lean principles and Value Stream Mapping across estimating, engineering, project management, and service
Identify waste, bottlenecks, handoff failures, and rework
Design and enforce robust, scalable processes that support growth
Build and develop strong leaders across all delivery functions
Eliminate silos and demand collaboration across Sales, Delivery, and Production
Set high standards, remove barriers, and create a culture of ownership and accountability

Qualification

Estimating & PricingLean PrinciplesProject Delivery LeadershipCross-Functional Team LeadershipEngineering QualityRisk ManagementCustomer ExperienceProcess ImprovementPMP CertificationPE CertificationConstruction ManagementBusiness Degree

Required

12+ years of progressive leadership experience in project delivery, engineering, operations, or execution roles within:
Engineered-to-order manufacturing
Fabrication, millwork, sheet metal, or construction-adjacent industries
Proven experience leading cross-functional teams (estimating, engineering, project management)
Strong understanding of pricing, execution risk, and delivery discipline
Demonstrated application of Lean principles and process improvement

Preferred

Bachelor's degree in Engineering, Construction Management, Business, or related field
PMP, PE, or Lean certification
Experience operating at the CEO or executive leadership level

Benefits

Direct access to and partnership with the CEO
High visibility and real ownership—this role materially shapes the business
Opportunity to build systems, teams, and processes that scale
Work in a premium, custom fabrication environment where quality and execution matter

Company

BSI, LLC

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BSI, LLC is the leading manufacturer of best-in-class food shields, merchandisers and comprehensive servery solutions for the education, healthcare, corporate and hospitality dining spaces.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2016-03-15Acquired
Company data provided by crunchbase