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Allspring Global Investments · 1 day ago

Cloud Operations Engineer

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $125K/yr

5+ years exp

Allspring Global Investments is seeking a Cloud Operations Engineer to join their Engineering and Technology team. The role involves building an operational framework around cloud services such as AWS, Azure, and OCI, while ensuring the performance and reliability of cloud infrastructure.

Asset ManagementConsultingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Develop and maintain cloud computing operational standards across AWS, Azure, OCI and any future cloud environment that Allspring may consume

Mentor and lead domain education across a team of systems operators and administrators who operate Allspring’s cloud infrastructure. Ensure prompt resolution of cloud infrastructure incidents and events. Evaluate and resolve root causes of cloud infrastructure problems

Lead the design, build and management of cloud orchestration and automation to facilitate system upgrades, patching, vulnerability mitigation and other repeatable systems maintenance tasks

Lead the design, build and management of cloud monitoring. Leverage native AWS, Azure and OCI tools and recommend third party tools as appropriate. Monitor at the CI (Configuration Item) level and aggregate to the service level. Enable, design, implement and manage status dashboards, alerts to on-call teams and opening incident tickets

Ensure 7x24 support as appropriate to support SLAs (Service Level Agreements) and OLAs (Operating Level Agreements) using the cloud operations team. Ensure the prompt management of cloud infrastructure related incident, problem and service request queues

Build strong relationships with developers, technology teams, solution teams and business application owners. Understand business and technical needs. Lead the design, build and management of cloud solutions in support of new and migrated services. Ensure solutions align with existing standards

Ensure operability, availability and performance of Allspring cloud standards by building in redundancy, resilience and monitoring, especially for mission critical functions such as trading and regulatory applications, etc. In conjunction with BCP (Business Continuity Planning), exercise disaster recovery environments and plans regularly

Ensure level 1 & level 2 operational documentation (g. run books) and processes remain appropriate and up to date

Form, implement and enforce industry best practices

Collaborate and consult with key technical experts, technology team, and external industry groups to resolve complex technical issues and achieve goals

Qualification

AWSAzureCloud OperationsOCIDocumentationProblem SolvingCommunication SkillsMentoringCollaboration

Required

Bachelor's degree or higher MIS, CS or other technology related field

5+ years of engineering and technology experience, preferably in Financial Services, Technology, or related field

Be able to multi-task in a fast-paced environment and prioritize duties to meet deadlines with limited supervision

Proven strong verbal and written communication skills

Effective influencing and consensus-building skills

Strategic focus on problem-solving and stable, predictable operations

Strong teaching and mentoring skills

Strong presentation and communication skills

Position may require occasional travel outside of primary work location

5+ years of AWS and Azure. +OCI preferred

Proven experience working effectively in heavily distributed environment

Exhibited experience with maintaining strong documentation

Experience with the ability to transfer knowledge to key members of the team and act as a value-added resource

Proven experience of being on-call for support and maintenance issues; able to troubleshoot independently

Ability to interact confidently with counterparts at all levels within the firm

Excellent problem solving and troubleshooting skills

Demonstrated ability collaborate with teams spanning a range of locations

Benefits

Participation in an incentive program linked to performance (for example, annual discretionary bonus programs, or other annual or non-annual incentive or sales plans)

Company

Allspring Global Investments

Allspring Global Investments is a provider of financial services.

Founded in 1980

San Francisco, California, USA

1001-5000 employees

https://www.allspringglobal.com

H1B Sponsorship

Allspring Global Investments has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2023 (3)

2022 (4)