JPMorganChase · 16 hours ago
Product Operations Manager, Vice President
8181 Communications Pkwy Bldg F, Plano, TX, 75024, US
Full-time
Onsite
Mid, Senior Level
5+ years expJPMorganChase is a leading financial services firm, and they are seeking a Product Operations Manager within the Consumer Banking Deposits team. This role involves implementing connectivity strategies across product lines, ensuring compliance with regulatory requirements, and driving operational efficiency to enhance customer experiences.
Asset ManagementBankingFinancial Services
Responsibilities
Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
Partner with Legal, Risk, and Compliance teams to ensure all Deposits 2.0 product initiatives and operations meet regulatory standards and internal policies
Lead business readiness activities for new product launches and enhancements, including process design, training, and stakeholder engagement to drive successful implementation across consumer banking
Oversee daily product portfolio operations, resolve operational issues, and optimize workflows to deliver consistent, high-quality customer experiences
Mitigate operational risks by implementing effective controls and supporting ongoing compliance monitoring to protect the integrity of the Deposits 2.0 portfolio
Qualification
Required
5+ years of experience or equivalent expertise in program management or performance optimization
Proven ability to manage and implement operational effectiveness initiatives
Proven ability to operate within the product development life cycle and agile methodologies
Demonstrate expertise in consumer banking operations, product management, or portfolio management, with a deep understanding of deposit products and regulatory requirements
Collaborate effectively with cross-functional teams, including Legal, Risk, and Compliance, to drive business objectives and ensure operational alignment
Apply strong analytical and problem-solving skills to identify operational risks, implement effective controls, and optimize processes for efficiency and compliance
Communicate clearly and manage stakeholders to lead business readiness initiatives, facilitate training, and support successful product launches and enhancements
Preferred
Leverage prior experience working with Legal, Risk, and Compliance teams within a financial services environment to support regulatory adherence and operational excellence
Drive business readiness for complex product launches by coordinating cross-functional teams and managing change initiatives
Utilize advanced knowledge of deposit products, consumer banking regulations, and industry best practices to inform decision-making and process improvements
Influence stakeholders at all levels through strong interpersonal, negotiation, and presentation skills to achieve alignment and successful outcomes
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching and more
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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