Secur-Serv · 4 days ago
Resident Network Engineer
Secur-Serv is seeking a Resident Network Engineer for an onsite role in Worcester, MA. This highly technical position involves providing post-sales support for Juniper Network Products, troubleshooting network issues, and optimizing network performance.
Responsibilities
Understand the customer’s organizational structure and become familiar with the customer’s network implementation and support processes and procedures to help in designing a network that is available and sustainable
To hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs
Carry out testing of new tools, features, and functionality as required by the customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network
Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate
Hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
Support design and planning of Juniper MX, QFX, EX series and associated solutions within customer’s commercial network
Support ongoing efforts in defining best practice policies for Juniper product applications used by customer
To peer with other employees performing similar Resident Engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network
The RE will be expected to develop secondary skills in other products in the Juniper product portfolio
Qualification
Required
Bachelor's Degree in Engineering or Computer Science
Minimum 5 years experience providing implementation and technical support of networking products in LAN, WAN, or Internet services environments with either a technology vendor or a service provider environment
Strong interpersonal skills
Demonstrated ability to break-down work activity to achieve project goals
Demonstrated ability to communicate project status and identify risk
The ability to work independently and to function in a team environment
Strong customer interface and presentation skills
Demonstrated ability to manage multiple projects and work calmly under pressure
An understanding of the protocols surrounding IP service provider networks
IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy)
Understanding of Multicast
Routing protocol operation, migration, and scaling mechanisms
Routing policies at BGP peering points
VPNs and the associated tunneling technologies (MPLS, EVPN, L3VPN, VPLS)
Ethernet switching and 802.1Q, QOS
Software Defined Networking (SDN)
Service Provider architecture experience
JUNOS CLI experience across MX, QFX, EX series
Must understand BGP and route reflector topologies
Must be able to communicate effectively and technically with internal JTAC, Escalation and Engineering teams
Must be able to communicate effectively with the customer
Preferred
JNCIE certification
Programming and scripting experience (Python, Ruby, shell, awk, slax, etc.)
Familiar with operation of management tools and network analyzers
Trend analysis to help deliver more efficient solutions to customer network
Scripting skills (Slax, Python, Ansible)
Test equipment (such as Spirent, Agilent N2X, and Ixia)
Network management tools such as SNMP, Syslog, etc
JNCIE- SP
Desired Experience 7-10 yrs
Company
Secur-Serv
Secur-Serv is a security-first managed services company that emphasizes and centralizes security in all of its operations.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-07-04
Transom Capital Group
2025-06-30
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