Content Strategist - Help Center's jobs in United States
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US Tech Solutions · 1 week ago

Content Strategist - Help Center's

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are looking for a Content Strategist to manage updates across Help Centers, focusing on creating and editing content in a user-friendly manner while collaborating with various stakeholders.

Information Technology
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Growth Opportunities

Responsibilities

Create, edit and publish content for Help Centers in simple, jargon-free language using voice to accurately capture how to use our business tools
Execute Help Center content strategy for product changes while managing feedback from cross-functional stakeholders including marketing, technical and business roles
Consistently deliver content that meets or exceeds quality standards
Meet tight publishing deadlines with high attention to detail

Qualification

Digital content managementContent strategyCMS experienceHTMLTechnical writingCommunication skillsProblem solvingAttention to detail

Required

3 years' experience of digital content writing and management, including using a CMS and HTML
Experienced in working with cross-functional stakeholders to produce public-facing content

Preferred

Writing technical or educational guides for consumers or businesses
Experience within a global technology company or digital-focused industry
Knowledgeable about marketing or communications industries

Company

US Tech Solutions

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US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.

Funding

Current Stage
Late Stage

Leadership Team

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Manoj Agarwal
Chief Executive Officer
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Company data provided by crunchbase