Sensience · 1 week ago
Account Manager (Texas)
Texas, United States
Full-time
Hybrid
Mid Level
3+ years expSensience is a leading global manufacturer of highly engineered sensing, control, and sealing components. The Account Manager is responsible for building strong relationships with customers, ensuring satisfaction with products and services, and collaborating with internal teams to drive revenue growth.
IndustrialManufacturingSensor
No H1B
Responsibilities
Identify and pursue opportunities for upselling, cross-selling, and account expansion to meet or exceed sales targets
Generate leads and acquire new accounts in targeted markets, aligning growth strategies with customer priorities
Educate customers on product features and Sensience value proposition to maximize opportunity conversion
Serve as the primary point of contact for Customers, addressing needs, resolving issues, and ensuring an exceptional customer experience
Collaborate cross-functionally with internal teams (sales, marketing, support, product) to meet customer expectations
Manage contract renewals, negotiations, and overall customer lifecycle processes with efficiency and professionalism
Work to align Sensience processes with customer’s supplier expectations (scorecard)
Leverage market, financial, and industry insights to guide account strategies and contribute to broader business goals
Develop strategic account plans that assess customer business performance, identify risks, gaps, new business opportunities; develop action plans to grow with the customer
Facilitate effective communication and information-sharing between customer teams and internal stakeholders
Promote alignment and engagement between customers and internal teams to ensure mutual success
Take the initiative to exceed performance expectations and deliver measurable outcomes
Set and uphold high standards of execution and accountability, both individually and within the team
Demonstrate a customer-focused mindset and take ownership of satisfaction, problem-solving, and results delivery
Continuously improve through feedback, market awareness, and collaboration with strategic partners
Qualification
Required
Bachelor's degree in Engineering, Business, Marketing, or a related field; Master's degree preferred
3+ years of experience in account management, B2B sales, or customer-facing roles in technical or manufacturing environments
Proven ability to build and maintain strong Customer relationships, with a customer-first mindset
Demonstrated success in achieving sales targets and managing strategic accounts
Strong communication, negotiation, and business analysis skills
Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced setting
Proficiency in CRM platforms, sales reporting tools, MS Excel and MS PowerPoint
Ability to thrive in a collaborative, cross-functional team environment
Willingness to travel up to at least 50%
Company
Sensience
Sensience is a sensing technology company that produces sensing, limiting, and sealing components.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-03-03Acquired
Leadership Team
Julie Furber
Chief Executive Officer
Brian Thompson
Chief Financial Officer
Recent News
Business Journals
2023-03-31
Company data provided by crunchbase