First Financial Credit Union · 1 month ago
Full Time Teller
First Financial Credit Union is dedicated to serving the educational community and is seeking a Full Time Teller for their West Covina branch. The role involves processing member transactions, informing them about bank products, and ensuring compliance with financial regulations.
BankingFinanceFinancial ServicesNon Profit
Responsibilities
Receive and process routine member transactions including but not limited to checking cashing, deposits, withdrawals, payments, wires, and transfers
Inform members about bank products and services, following all credit union financial and security regulations and procedures
Maintain and abide by assigned transaction & cash drawer limits
Daily balancing of drawer and other branch negotiables
Understand and comply with federal and other regulations relating to financial products & services
Analyze, research, and answer member inquiries regarding their shares or loans
Identify member opportunities to increase product/service penetration during daily interactions and refer the member to the appropriate representative
Referral follow up and Daily/Monthly reporting of all referrals
Participate in sales programs, contests, meetings and teleconsulting activities
General knowledge of FFCU products & services obtained via training and coaching
Knowledge and compliance of FFCU policies & procedures
May assist in branch opening, closing, and balancing as needed
Consistently build rapport with members to recommend the best product/service based on their needs
Performs all duties in compliance with laws, regulations, Credit Union policies and procedures
Other duties as assigned
Qualification
Required
High School Diploma or equivalent
Minimum 6 months of cash-handling experience
Minimum 6 months of sales or retail experience
Ability to work a schedule that includes weekends
Effective verbal and written communication skills
Ability to work independently and in a team environment
Ability to exercise good judgment to make sound decisions and take initiative
Ability to navigate multiple screens, PC applications, and adaptable to new technology
Ability to multitask and strong organizational skills
Basic knowledge of Microsoft Office: Word, Excel, and Outlook calendar/email
Benefits
Medical, Dental and Vision
Vacation time for Union employees
Additional Vacation Service award for every 5 years of service
401(k) with 3% Safe Harbor Employer Contributions
Incentives and Recognition based on performance
Special Product Pricing (discounted loan rates and interest on accounts with no minimum balance)
Employee appreciation and recognition events
Opportunity to win trips
Opportunities for gain sharing