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Ricoh USA, Inc. · 12 hours ago

MIS Application Specialist

Parma, OH

Full-time

Onsite

Mid Level

3+ years exp

Ricoh USA, Inc. is seeking a detail-oriented and technically skilled MIS Application Specialist with experience in Management Information Systems. The role involves supporting system integration, workflow development, and testing while acting as a liaison between the support team and business users.

ConsultingDocument PreparationInformation Technology

H1B Sponsor Likely

Hiring Manager

Saranya Rajamani

Responsibilities

Provide day-to-day support for the Avanti Slingshot MIS or equivalent MIS platforms

Collaborate with internal teams to build, test, and implement new workflows and system enhancements

Work closely with the Support Group to manage and resolve tickets received via ServiceNow or similar platforms

Assist in system integration projects, ensuring seamless data flow between MIS and other enterprise systems (e.g., SAP, ERP)

Translate business requirements into technical solutions and support documentation

Participate in user acceptance testing (UAT) and provide training or guidance to end users as needed

Troubleshoot and resolve system issues, escalating to vendors or IT teams when necessary

Qualification

Avanti SlingshotManagement Information SystemsWorkflow automationSystem configurationServiceNow familiarityCommunicationProblem-solving skills

Required

3+ years of experience with Avanti Slingshot or similar MIS platforms in the print or manufacturing industry

Experience with workflow automation, testing, and system configuration

Familiarity with ticketing systems like ServiceNow

Excellent communication and problem-solving skills

Ability to work independently and collaboratively in a fast-paced environment

Company

Ricoh USA, Inc.

Glassdoor3.6

At Ricoh, we bring people, processes, and technology together to make information work for you.

Founded in 1962

Malvern, Pennsylvania, USA

10001+ employees

https://www.ricoh-usa.com

H1B Sponsorship

Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (16)

2024 (8)

2023 (7)

2022 (16)

2021 (13)

2020 (4)