Luster National · 1 day ago
Senior Document Controller
Sacramento, CA
Full-time
Hybrid
Mid, Senior Level
$68K/yr - $100K/yr
5+ years expLuster National is a company focused on rail and transportation delivery, and they are seeking a Senior Document Controller to ensure information integrity and regulatory compliance. This role involves providing strategic oversight of document management workflows and acting as a subject matter expert in document control operations across complex rail and transit programs.
ConstructionManagement ConsultingProject Management
Responsibilities
Serves as a senior subject matter expert for document control systems, governance, and standards across complex rail and transportation programs
Provides technical leadership, mentoring, and hands on support to document control staff, program analysts, and multidisciplinary project teams
Acts as system administrator and power user for the enterprise Document Control System, managing configurations, workflows, user roles, permissions, and issue resolution
Oversees the end to end document lifecycle, ensuring accurate intake, review, distribution, retention, and archival in compliance with contractual, regulatory, and agency requirements
Enforces metadata standards, naming conventions, version control, and classification rules, and reviews submittals for completeness and compliance prior to system acceptance
Leads and supports enterprise initiatives including system rollouts, enhancements, and adoption strategies in coordination with IT, business analysts, and compliance partners
Monitors document control performance metrics, system health, and audit readiness, and produces dashboards, reports, and leadership briefings
Drives continuous improvement by identifying process and system risks, developing SOPs and user guides, delivering training and change management support, and promoting best practices across the organization
Qualification
Required
Bachelor's degree in Business Administration, Information Management, Records Management, Public Administration, or a related field; or equivalent combination of education and experience
5+ years document control experience on heavy civil highways, roads, bridges, airports, or transit projects
Strong knowledge of document management systems, document control standards, and compliance requirements
Proficiency with SharePoint, Adobe Acrobat, and enterprise document management platforms. (Unifier, Aconex, etc.)
Experience developing SOPs, workflows, process maps, and training materials
Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.)
Excellent written and verbal communication and interpersonal skills
Excellent multi-tasking and organizational skills
Collaborative mindset that fosters teamwork, trust, and positive relationships
Natural curiosity, problem-solving abilities, and a passion for continuous improvement
Preferred
Master's degree in Business Administration, Information Management, Records Management, Public Administration, or a related field
Experience supporting or administering an enterprise-wide Document Control System as a system administrator or SME
Professional certification in document or records management (e.g., CDIA+, CRM) or equivalent
Strong attention to detail, particularly in metadata entry and validation
Familiarity with audit processes, regulatory compliance, and document retention requirements
Experience supporting system implementation, change management, or enterprise process improvement initiatives
Benefits
Unlimited Flexible Time Off
Paid Holidays
Paid Parental Leave
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts (Healthcare and Dependent/Elder Care)
Long Term Disability Insurance
Short Term Disability Insurance
Life Insurance and Accidental Death & Dismemberment Policy
401(k) Plan with Guaranteed Employer Contribution
Formal Career Planning and Development Program
$2,500 Annually Towards Professional Development
Wellness Program with Monthly Wellness Stipend
Company Cell Phone or Cell Phone Plan Reimbursement
Free Personalized Meal Planning & Nutrition Support With a Registered Dietitian
Free Personal Financial Planning Services
Employee Assistance Program
Employee Discounts
Employee Referral Bonus
Company
Luster National
Luster National is a professional services company specializing in the management of capital improvement projects.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Emily Luster
Director of Structure, Governance and Risk
Company data provided by crunchbase