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Hinge Health · 15 hours ago

Legal Operations Manager

San Francisco, CA

Full-time

Hybrid

Entry, Mid Level

$118K/yr - $178K/yr

2+ years exp

Hinge Health is seeking a Legal Operations Manager to join their legal team at a critical phase of the company's growth. The role involves managing Legal and Compliance team operations, improving processes for efficient delivery of legal services, and collaborating with various business teams to enhance legal operations.

Health CareMedicalTherapeutics

Responsibilities

Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies

Create processes and templates to organize projects, legal advice and document business processes

Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company’s patent program

Build, manage and improve legal self-service and knowledge management resources

Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team’s performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends

Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems

Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform

Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance

Qualification

Legal operations managementLegal technology solutionsBudgetingFinancial analysisProject managementLegal operations certificationHealthcare technology experienceCommunication skillsDetail-orientedOrganizational skillsInterpersonal skills

Required

B.A. or B.S. degree and legal operations management experience

2-3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred

Able to develop project plans and timelines, align key stakeholders and drive project completion

Experience breaking down processes and identifying key pain points to support business improvements

Able to prioritize effectively and handle multiple projects simultaneously

Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results

Exercise sound judgment, learn quickly and work well under time pressures

Preferred

Experience working with a healthcare technology company

Able to provide executive-level project management

Proactive, resourceful and able to function independently with minimal supervision

Excellent oral and written communication, research, interpersonal and organizational skills

Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed

Desire and aptitude for learning new concepts on the job and taking on new responsibilities

Previous experience managing IP programs

Strong understanding of legal department metrics, budgeting, and financial analysis

Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification

Experience with legal technology: Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit), Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce), Workflow automation (e.g., Tonkean, Streamline, Checkbox), Legal AI tools (e.g., GC AI, Ivo, Luminance), Knowledge management software

Benefits

Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

Modern life stipends: Manage your own learning and development