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Madison Reed · 10 hours ago

Shift Lead, Licensed Cosmetologist

Eastchester, NY

Full-time

Onsite

Entry, Mid Level

$45.50/hr - $47.50/hr

1+ years exp

Madison Reed is a company that focuses on providing excellent hair color services and guest experiences. They are seeking a Shift Lead, Licensed Cosmetologist who will oversee operations, ensure quality service, and develop business acumen while leading a team to achieve sales goals and maintain company standards.

BeautyConsumer GoodsE-CommerceRetail

Responsibilities

Demonstrate and continue to develop leadership skills to provide a top tier employee and guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility

Lead by example through exhibiting sales and service behaviors in all interactions and communication with guests, including resolving guest service issues

Support all aspects of the business as needed, including but not limited to: front of house and back of house operations, adhering to all company standard operating procedures, and assisting guests with retail orders

Provide consultations & all services offered on the menu (including shampooing and conditioning, styling such as blow drying, flat ironing and curling, etc., and all chemical services.)

Ability to step in as the manager-on-duty to foster a positive and collaborative approach, valuing team members ideas and insights through continuous coaching and feedback

Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships

Ensure Hair Color Bar meets company standards as it relates to merchandising, inventory, company asset security

Demonstrate mastery of all Madison Reed systems, policies, processes and procedures

Coach and develop team members to ensure the highest level of team culture, guest satisfaction, and Hair Color Bar performance through aligning individuals’ unique talents and abilities with the most relevant responsibilities

Grow within Madison Reed by participating in ongoing training and staying up to date on MR products and service offerings

Support recruiting, interviewing, onboarding, performance management, coaching, talent development and training of team members as needed by the Manager

Qualification

Active cosmetology licenseColorist experiencePoint of sale systemsLeadership experiencePeople skillsFluency in EnglishEffective communicationProblem solving skills