LIVunLtd · 1 week ago
Experience Manager
New York, NY
Full-time
Onsite
New Grad, Entry Level
$17/hr - $28/hrLIVunLtd is looking for an Experience Associate to join their growing team. The Experience Associate will work closely with the Experience Manager to ensure efficient operational procedures and high-level customer service at the assigned location.
HospitalityInformation Technology
Responsibilities
Assist in overseeing the day-to-day facility operations
Supervise and execute the daily upkeep of amenity facilities; including, but not limited to, the cleaning and maintenance of equipment and amenity spaces
Ensure compliance with safety/emergency/incident/accident protocols
Maintain effective communication with Experience Manager, residents, supervisors, building management and ownership in order to keep them apprised of club operational needs, happenings, and occurrences
Assist in managing daily aspects of the staff members to ensure tasks are completed and goals and client needs are met
Assist in the training, educating, monitoring, and coaching of on-site staff regarding all facility procedures
Report challenges and arising issues to property management, such as HVAC, lighting, plumbing, painting, hazards, etc
Promote and coordinate LIVunLtd’s personal training sessions, private instruction, and massage services for residents
Relay client and resident group fitness programming feedback and requests to Fitness + Wellness Director
Assist with the coordination of programs, activities, classes, and events on property
Ensure LIV-approved promotional materials provided by the LIV Corporate Creative team are properly displayed
Assist in monitoring lifeguard attendance and performance
Assist in maintaining Department of Health daily, weekly and monthly recording on chemistry, system maintenance, and usage
Report any issues or repair needs to property management, LIVunLtd management, pool service provider and all parties necessary to maintain compliance requirements
Identify and propose repairs, annual maintenance and upgrade items
Qualification
Required
Proven leadership ability in an educational, fitness or professional setting
Experience with managing and training staff
Enthusiastic, passionate and knowledgeable about the fitness industry
Excellent verbal and written communication skills
Ability to work both independently and collaboratively
Excellent time management skills with the ability to assign and delegate tasks
Proficient with Google Suite
Excellent organizational skills and attention to detail
Flexibility to work days, nights or weekends
Prolonged periods of standing and walking around
Must be able to lift up to 25 pounds at a time
Company
LIVunLtd
LIVunLtd is North America's leader in equipping, staffing, operating, servicing and activating events in fitness centers and amenity spaces of every type and style.
Founded in 2017
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Buccino
President & Chief Operating Officer / North America
Company data provided by crunchbase