Apply on Employer Site

Inside Higher Ed · 5 days ago

Registration Coordinator 1

Columbus, OH

Full-time

Onsite

New Grad, Entry Level

0+ years exp

The Ohio State University is a prominent educational institution, and they are seeking a Registration Coordinator to support their Revenue Cycle at the Wexner Medical Center. This role involves providing excellent customer service while accurately processing patient information and coordinating appointments to ensure clinical and financial needs are met.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Ensure the collection of net revenue for services rendered

Provide consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services, and general procedures

Schedule return appointments and/or other appointments as assigned

Assure accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information

Provide support to physicians and consumers by coordinating their requests and satisfying their needs in one transaction

Solve routine and complex customer problems and know where to direct customers to address specific questions

Communicate regularly with clinical staff, medical secretaries and staff within the product/service line to ensure customer and department staff needs are met

Qualification

Customer serviceMedical terminologyWindowsExcelScheduling systemsInsurance verificationProblem-solvingInterpersonal communicationVerbal communicationWritten communication