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Marbri Legal · 1 day ago

Bilingual Intake Specialist

West Palm Beach, FL

Full-time

Onsite

New Grad, Entry Level

$50K/yr - $60K/yr

Marbri Legal is a growing personal injury law firm in Port St. Lucie seeking a Bilingual Intake Specialist (Spanish/English) to serve as the first point of contact for potential clients. This role is critical in providing compassionate, professional, and efficient client intake while supporting attorneys and staff with case screening and documentation.

Staffing & Recruiting

Growth Opportunities

Responsibilities

Answer incoming calls and conduct initial client intake in both Spanish and English

Screen potential personal injury cases and gather detailed information

Explain firm services, intake procedures, and next steps to prospective clients

Accurately enter client and case information into the case management system

Schedule consultations and coordinate with attorneys and paralegals

Follow up with potential clients and maintain clear, empathetic communication

Maintain confidentiality and comply with firm policies and legal standards

Qualification

Fluent in SpanishEnglishIntake experience in personal injury lawLegal case management softwareCustomer service skillsHigh call volume handlingCommunication skillsDetail-orientedOrganizational abilities