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Catholic Eldercare · 1 day ago

Director of Operations - Assisted Living HCBS

Minneapolis, MN

Full-time

Onsite

Lead/Staff, Director/Executive

$140K/yr - $165K/yr

5+ years exp

Catholic Eldercare is seeking a mission-driven Director of Operations for their Housing and Community Based Services programs. The Director will manage day-to-day operations, evaluate and develop programs, and ensure customer satisfaction while aligning with organizational strategies.

CommunitiesHealth CareNon ProfitNursing and Residential CareOutpatient Care

Hiring Manager

Julie Marie Strahan, MA, SCP

Responsibilities

Provide operational leadership and accountability for 10 housing and community-based sites/programs which include Adult Day, Independent Living, Assisted Living, and Memory Care

Plan, manage, and anticipate challenges to financial and operational components of HCBS

Evaluate, develop, and assess programs for effectiveness and make changes or expansions, depending on market need

Work with CEO to align programs to organizational strategic plan

Build trusting relationships with residents, tenants, families, volunteers and other stakeholders in housing and community-based programs

Lead resident and family satisfaction surveys and improvements

Coordinate with site leaders to plan and manage workforce allocations

Contribute to the work of the Catholic Eldercare Board of Directors through community meetings and strategic planning

Serve as knowledgeable, experienced resource in pursuing additional models and facilities in current or new markets

Work collaboratively with the Director of Operations for Skilled Care to provide seamless coordination of care across the care continuum

Qualification

Senior housing managementLicensed Assisted Living DirectorFinancial accounting softwareBachelor’s DegreeElderly Waiver programEldermark softwareProcess developmentAnalytical thinkingCommunication skillsProblem-solving abilitiesTeamwork