Automotive Parts Advisor - Nissan jobs in United States
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Woodhouse Auto Family ยท 1 day ago

Automotive Parts Advisor - Nissan

Woodhouse Auto Family is a prominent automotive service provider, and they are seeking an Automotive Parts Advisor to assist customers with their automotive part needs. The role involves providing excellent customer service, processing orders, and maintaining product knowledge to support clients effectively.

AutomotiveCustomer ServiceRetailTransportation

Responsibilities

Assists all customers (retail, wholesale, and shop) in selecting required parts in a friendly, professional, and efficient manner
Informs customers of companion part requirements and ensures that the customer is exposed to the full product line
Answers phone calls within the first three rings, providing price quotes and other information
Reviews body shop estimates to be sure parts ordered are accurate and all pricing is in line with the estimate
Provides a high level of service to internal and external customers
Pulls and fills orders from stock
Notifies parts manager of out-of-stock parts or shop materials which need immediate attention
Locates out-of-stock parts from outside source and submits an emergency order, if necessary
Notifies the body shop when all parts have arrived and when they will be delivered
Other duties as assigned

Qualification

Automotive Parts KnowledgeCustomer ServiceDealership ExperienceCommunication SkillsTeam Collaboration

Required

At least 18 years old
Valid Driver's License with acceptable driving record
Post offer screenings: Background check, Drug screening, Non-DOT driver physical, Lift test

Preferred

Experience in Dealership Parts Counter Sales is a plus!

Benefits

Health Insurance: Medical + Health Savings Account, Dental, Vision
Life Insurance
Long-term and Short-term Disability Insurance
Retirement Savings Plan: 401K Plan with company match
Paid Time Off
Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day
Bereavement Pay
Employee Assistance Program
New Employee Referrals Bonus
Customer Referral Bonus
Employee of the Month Bonus
Employee Appreciation Week: Company-wide appreciation event with giveaways and appreciation gifts.
Employee Discounts: Includes vehicles, parts, services.
Woodhouse Family Insurance: Employee discounts for Home and Auto Insurance.
Growth Potential: Opportunities to be promoted within our company.
Tuition Assistance Program: Automotive Technology or Collision Repair.
Woodhouse University: Paid In-house Technician Trainings.
Automotive Technician Paid Manufacturer Training: Includes travel and accommodations.

Company

Woodhouse Auto Family

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Woodhouse Auto Family is an automotive dealership that sells new and used vehicles as well as offers financing options.

Funding

Current Stage
Late Stage

Leadership Team

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Jason Kruse
Chief Financial Officer
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Rachel P.
HR Business Partner Manager
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Company data provided by crunchbase