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Inside Higher Ed · 1 day ago

Scheduling Coordinator I: Multidisciplinary Neurological Clinic

Columbus, OH

Full-time

Onsite

New Grad, Entry Level

The Ohio State University is a prominent educational institution, and they are seeking a Scheduling Coordinator I for their Multidisciplinary Neurological Clinic. The role involves scheduling and coordinating patient appointments, resolving customer issues, and ensuring a seamless experience for patients using health information systems.

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Responsibilities

Schedules and coordinates patient appointments across multiple departments associated with outpatient and other practices, including office visits and any testing

Resolves routine and complex customer problems and knows where to direct customers to address specific questions

Uses integrated health information systems and telephone technology with customer service skills to facilitate customer interactions such that the customer experiences Medical Center and its entities as an accessible, coordinated, and seamless entity

Qualification

Customer service skillsHealth information systemsTelephone technologyProblem resolutionCoordination skills

Required

Schedules and coordinates patient appointments across multiple departments associated with outpatient and other practices, including office visits and any testing

Resolves routine and complex customer problems and knows where to direct customers to address specific questions

Final candidates are subject to successful completion of a background check

A drug screen or physical may be required during the post offer process