Modern Government Solutions (MGS) ยท 23 hours ago
Cloud Administrator
Sterling, VA
Full-time
Onsite
Senior Level
5+ years expModern Government Solutions (MGS) is seeking a Senior Cloud Systems Administrator to provide Tier 1 and Tier 2 support for secure, AWS-based enterprise systems in a classified environment. This role supports cloud infrastructure and customer applications, troubleshoots Windows and Linux systems, performs routine maintenance and patching, and ensures compliance with customer security requirements.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen OnlyHiring Manager
Brittany Wells
Responsibilities
Provide Tier 1 and Tier 2 troubleshooting, maintenance, and user support for AWS cloud-based enterprise systems during scheduled hours (10:00 AM - 6:30 PM, Monday - Friday)
Use ServiceNow as the primary ticketing and system administration platform
Support cloud infrastructure and customer applications, including Microsoft Project and SharePoint, IBM Engineering Lifecycle Management (ELM), Riskonnect, Tableau, and related tools
Troubleshoot and support Windows- and Linux-based servers and applications within AWS environments
Perform routine system and application maintenance, including monthly patching
Prepare, install, and maintain system components within modern cloud architectures
Work with identity and access management technologies, including IdAM, Active Directory, and LDAP
Ensure systems and applications comply with customer security requirements and processes
Create, update, and maintain technical documentation, including process and automation documentation
Identify opportunities for process improvement and automation, and document solutions accordingly
Support Tier 3 and Tier 4 personnel as needed and collaborate effectively within a team environment
Communicate clearly with technical and non-technical stakeholders, including customers and management, both verbally and in writing
Create and deliver briefings to customers at various levels
Work in alignment with Agile methodologies while applying solid engineering rigor, including configuration management and testing
Qualification
Required
Must possess an active Department of Defense (DoD) TS/SCI with CI Polygraph security clearance
Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent relevant professional experience
Must meet DoD 8570 requirements, including Security+ CE or an equivalent certification
5+ years of relevant professional experience supporting cloud-based enterprise systems
Experience providing Tier 1 and Tier 2 troubleshooting and administrative support within AWS environments, including applications such as Microsoft Project and SharePoint, IBM Engineering Lifecycle Management (ELM), Riskonnect, Tableau, and digital modeling tools
Strong background supporting and solutioning complex AWS cloud infrastructures, with solid troubleshooting and problem-solving skills
Familiarity with cloud architectures and services, including Active Directory (AD), LDAP, and AWS-native services
Experience supporting system security requirements, verification and validation activities, and maintaining system components
Ability to review and respond to system alerts using monitoring and visualization tools such as Grafana
Responsible for routine system and application maintenance, including monthly patching
Experience creating and maintaining technical and process documentation, with strong administrative and engineering rigor
Solid understanding of working within ServiceNow as a system administrator
Preferred
Experience supporting or assisting with a total system perspective, including understanding relationships, dependencies, and requirements across cloud and hybrid services, infrastructure, and security domains
Experience with additional cloud platforms such as Azure, Google Cloud, Oracle Cloud, or IBM Cloud
Familiarity with cloud architectures and services
Exposure to integration of virtualized applications, including application streaming or layering techniques
Exposure to customer briefings or stakeholder-facing technical communication
Company
Modern Government Solutions (MGS)
At Modern Government Solutions (MGS), we deliver mission-critical solutions that empower the Department of Defense, Intelligence Community, and federal agencies to achieve operational success.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Brittany Wells
Chief Executive Officer
Company data provided by crunchbase