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Sanford Health · 2 days ago

Switchboard Operator | Straight Nights | 40 hrs/week

Aberdeen, SD

Full-time

Onsite

Entry Level

$15/hr - $22.50/hr

1+ years exp

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. They are seeking a Switchboard Operator to operate the switchboard console, relay calls, and monitor security and alarm panels while coordinating emergency responses. The role requires effective communication and the ability to remain calm during crisis situations.

ChildrenEducationHealth Care

H1B Sponsor Likely

Responsibilities

Operates switchboard console in order to relay incoming, outgoing, and inter-office telephone calls

Performs various communication functions and other duties i.e. pocket pager system, special needs phones

Operates on-call schedule for appropriate areas

Monitors various security and alarm panels and coordinates and launches all emergency calls and codes to the appropriate teams

Informs appropriate authorities of malfunctioning equipment

May be required to monitor, sort and deliver incoming mail

Works with all age groups when answering the switchboard

Operators must be able to communicate effectively with a wide variety of people and different age groups

Operators must be tactful and persistent, but have the ability to remain patient and calm

Must be able to make quick decisions and remain emotionally stable during crisis situations

Operators must have a clear and pleasant voice

Normal eye sight and hearing is essential

Legible writing, intermediate keyboarding and computer skills, and accuracy are important

Punctual and regular attendance is essential

Qualification

Customer serviceKeyboarding skillsCommunication skillsDecision makingCalm under pressure

Required

High school diploma or equivalent

Must have at least one year of applicable experience

Operators must be able to communicate effectively with a wide variety of people and different age groups

Operators must be tactful and persistent, but have the ability to remain patient and calm

Must be able to make quick decisions and remain emotionally stable during crisis situations

Operators must have a clear and pleasant voice

Normal eye sight and hearing is essential

Legible writing, intermediate keyboarding and computer skills, and accuracy are important

Punctual and regular attendance is essential

Preferred

High school diploma or equivalent preferred

Two years previous customer service experience is preferred

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

A 401(k) retirement plan

Work/life balance benefits

A generous time off package to maintain a healthy home-work balance

Company

Sanford Health

Glassdoor3.5

Sanford is a healthcare company providing research, education and clinical care.

Founded in 1894

Sioux Falls, South Dakota, USA

10001+ employees

http://www.sanfordhealth.org

H1B Sponsorship

Sanford Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (26)

2024 (37)

2023 (38)

2022 (51)

2021 (64)

2020 (30)