Apply on Employer Site

Aras Corporation · 4 days ago

Cloud Operations Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Aras Corporation is a leader in product lifecycle management (PLM) and digital thread solutions. They are seeking a Cloud Operations Manager to lead the Global Cloud Services team responsible for the operations and administration of the Aras cloud platform, focusing on solution availability, performance, change management, incident response, and security compliance.

CollaborationComplianceOpen SourceSoftware

No H1B

Responsibilities

Serve as the primary interface between GCS cloud engineers and the broader Aras organization, ensuring alignment on priorities and execution; support strategic Aras initiatives and execution to the shared roadmap

Help mature the Aras GCS support model for cloud service domains such as backups, observability, performance, scalability, security, and supportability

Provide oversight and coordination across the globally-distributed cloud teams that respond to customer requests, monitor technical infrastructure, and develop or adapt the supporting automation or SOPs

Leverage experience with Azure/AWS/GCP to help guide architectural decisions and deployment strategies

Work with Aras customer management to represent Aras cloud services, as required, on complex SaaS or escalated support topics. This may include an occasional customer-facing engagement

Qualification

Cloud operations managementAzure/AWS/GCPCloud-native architecturesDevOps practicesStakeholder managementCommunication skillsStrategic thinking

Required

10+ years of experience in cloud operations management or technical service delivery, in support of SaaS using one or more major cloud provider (Azure/AWS/GCP)

10+ years of experience working with large, enterprise software implementations (distributed systems) in the context of a vendor or service provider that is managed and measured by strict SLAs

In-depth knowledge of cloud scaling patterns and models for multi-tenancy, and related technical support

Strong understanding of cloud-native architectures (Kubernetes) and DevOps practices (automation)

Excellent communication and stakeholder management skills, especially in cross-functional and customer-facing contexts

Ability to balance strategic thinking with hands-on execution

Applicants must be authorized to work in the United States