ServiceNow · 2 days ago
Complex Deal Strategies & Development (Elevate) Sr. Manager
United States
Full-time
Remote
Senior Level, Lead/Staff, Director/Executive
12+ years expServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The Complex Deal Strategies & Development (Elevate) Senior Manager will focus on driving global strategies for revenue growth through strategic deal incubation and execution, working closely with senior leaders and stakeholders.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Lead cross-functional efforts to define and mature partnership opportunities with long-term potential—bridging ideation and commercial execution
Identify, qualify, and shape large, complex deal opportunities before they reach the negotiation stage—working 2–4 quarters ahead to fill the pipeline with strategic growth bets
Create repeatable, scalable frameworks, enabling faster execution on future complex motions
Define and operationalize a structured deal incubation process across cohorts of our most strategic customers
Launch and lead special initiatives designed to deepen executive relationships and unlock net-new revenue streams
Lead the development of innovative commercial strategies and deal structures for complex, highly competitive opportunities, ensuring alignment with strategic objectives and maximizing value creation
Conduct rigorous demand validation to ensure the commercial output aligns with customer needs and market realities, providing data-driven insights to refine deal strategies
Mobilize and orchestrate the ecosystem (internal and external partners) to facilitate smooth deal progression, ensuring all stakeholders are aligned and contributing effectively
Qualification
Required
12+ years' experience in strategic deal development, business development, enterprise sales strategy, corporate strategy, or a similar function
4+ years Sales experience in a direct quota carrying role a plus
Strong background in SaaS/enterprise software, with experience developing and executing large, complex commercial structures
Exceptional executive presence and communication skills—comfortable leading cross-functional initiatives and customer-facing interactions with C-level stakeholders
Proven capability of building and guiding high-performing teams, either in a direct or indirect/matrixed capacity
Superb ability to influence and motivate others, drive collaboration, teaming & resolve conflict between diverse stakeholder groups
Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic environment with a strong ability to prioritize
High energy, strong work ethic, disciplined execution skills
Self-starter who thrives and can multitask in a fast-paced environment
Must enjoy working in a highly collaborative environment
Continuous improvement and growth mindset
Problem-solving, conflict resolution, active listening, and time management skills
Experience in matrixed management environments, with strong stakeholder management skills
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Company data provided by crunchbase