Roche · 2 days ago
Field Engineering Specialist - Phoenix, AZ
Phoenix
Full-time
Onsite
Mid, Senior Level
$71K/yr - $132K/yr
5+ years expRoche is a research-focused healthcare company dedicated to discovering and providing innovative diagnostics and therapeutic products. The Field Engineering Specialist will travel to provide technical support, repair, and installation of Roche products while ensuring customer satisfaction and quality improvement.
BiotechnologyHealth CareHealth DiagnosticsOncologyPharmaceuticalPrecision Medicine
Responsibilities
Travel and showcase your expertise in technical repair and installation for Roche assigned product lines
Offer valuable service to laboratory customers in your assigned territory
Provide routine technical support, on-site service, repair, and installation of Roche products
Serve as a customer contact for technical and service-related issues
Perform preventative maintenance
Diagnose and resolve mechanical, hardware, software, and system failures
Document all activities
Contribute to quality improvement
Focus on maximizing customer satisfaction
Qualification
Required
High school diploma and 2 years of technical school or equivalent military training or work experience are required
5 years of progressive experience in repairing or servicing mechanical/system hardware and software, or networking/wireless networking is necessary. Alternatively, a Bachelor's degree in a relevant field with 1-2 years of progressive experience will suffice
Successful completion of training or certification as defined by RD Services Leadership and policy is mandatory
The ability to travel, including overnight travel, is a requirement for this role
Preferred
8+ years of progressive experience or a Bachelor's degree in a relevant field plus 4+ years of progressive experience are required
Advanced knowledge of electronics, electro-mechanical systems, information technology, and basic chemistry
The ability to serve as an internal technical resource, provide support after hours and on weekends/holidays, and maintain strong customer relationships is essential
Benefits
A discretionary annual bonus may be available based on individual and Company performance.
Company
Roche
Roche is a pharmaceutical and diagnostics company that offers medicines and diagnostic tests for various medical conditions and diseases.
10001+ employees
H1B Sponsorship
Roche has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
2023 (6)
2022 (2)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.79BKey Investors
SoftBankSCALE AINovartis
2021-08-04Post Ipo Equity· $5B
2020-12-07IPO
2020-05-06Post Ipo Equity· $0.5M
Leadership Team
Alan Hippe
Member of the Executive Board - Group CFO
Christine Bakan
Global Head and VP of Software and Bioinformatics, Next Generation Sequencing
Recent News
The Express Tribune
2026-01-11
2026-01-11
2026-01-11
Company data provided by crunchbase