Technical Program Manager, Quality and Release jobs in United States
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Canopy · 1 day ago

Technical Program Manager, Quality and Release

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level

Canopy is a company focused on delivering quality and reliability in software releases. They are seeking a Technical Program Manager to drive the coordination, planning, and execution of software releases and quality initiatives across their product ecosystem.

Consumer ElectronicsManufacturingSecurity
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Lead the end-to-end software release lifecycle across firmware, app, cloud, platform services, and external partner systems ensuring compatibility, reliability, high-quality, and well-communicated rollouts
Drive product quality and release reliability by defining and enforcing release criteria, gates, approval processes, and coordinating cross-team testing and readiness
Create, track, and analyze key KPIs including pre- and post-deployment metrics to monitor release performance, identify trends, and inform continuous improvement
Manage on-call and incident processes, including escalations, SLAs, and post-incident reviews, while coordinating with all Customer Care tiers for effective resolution
Monitor release health in real time and lead rapid triage and rollback/mitigation decisions when necessary
Maintain transparent communication on release status, risks, and outcomes to leadership and stakeholders
Continuously improve release, support, and incident processes through documentation, change logs, release notes, release process automation, and operational excellence initiatives

Qualification

Software release managementQuality assuranceKPI analysisIncident managementCross-functional collaboration

Required

Experience in managing software release lifecycles across multiple platforms
Strong understanding of product quality and release reliability
Ability to define and enforce release criteria and approval processes
Experience in coordinating cross-team testing and readiness
Proficient in creating, tracking, and analyzing key performance indicators (KPIs)
Experience in managing on-call and incident processes
Ability to monitor release health in real time and make rapid decisions
Strong communication skills for status updates and risk management
Experience in continuous improvement of release and incident processes

Company

Canopy

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Glassdoor4.5
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Canopy is a manufacturer of security cameras for trucks.
dateFounded in 2022
location
Detroit, Michigan, USA
people-size51-200 employees
web-link
https://canopy.security

H1B Sponsorship

Canopy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)

Funding

Current Stage
Growth Stage

Leadership Team

C
Christian Moran
Chief Executive Officer and Board Member
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Recent News

Venture Capital News
Canopy Raises $35M in New Funding Round
2024-05-13
Marijuana Business Daily
SEC raises red flag over part of Canopy’s plan to enter US marijuana market
2023-11-19
DBusiness Magazine
Ford Startup Canopy and ADT Show Off New Pickup Cam
2023-11-10
Company data provided by crunchbase