Central Insurance · 15 hours ago
Liability Claims Specialist
Alpharetta, GA
Full-time
Hybrid
Entry, Mid Level
2+ years expCentral Insurance is a company committed to delivering best-in-class customer service and innovation in the insurance industry. The Liability Claims Specialist will ensure high-quality claim handling, investigate losses, and conduct assessments to drive timely resolution of claims.
AppsAuto InsuranceBuilding MaterialCommercial InsuranceFinanceFinancial ServicesFinTechInsurTechMobile AppsProperty Insurance
No H1B
U.S. Citizen Only
Responsibilities
Manage an assigned volume of casualty claims within Personal and Commercial underwriting verticals
Investigate, evaluate, negotiate, and settle assigned claims within authority limits
Develop and follow strategic action plans throughout the life of each file
Provide proactive hospitality by setting expectations, building rapport, and responding to requests in a timely manner
Build relationships and communicate effectively with agency partners, internal and external stakeholders
Conduct thorough and proactive liability claim investigations including the use of ISO
Implements proper recognition, investigation, referral and communication regarding subrogation
Set accurate initial reserves promptly and review them regularly in the context of probable exposure
Manage liability files through swift resolution of exposures that warrant settlement
Detects and mitigates fraud when investigating claims
Maintain appropriate consideration of file expenses and utilizes approved suppliers
Manage paid losses appropriately; pays what is fair and owed, settles claims at the optimal time in the life of the file
Monitor and collaborate with defense counsel on litigation strategy and development through the litigation process
Assists team development with subject matter expertise learning, and onboarding assistance
Complete training as assigned
Handle special projects as assigned
Qualification
Required
Ability to obtain and maintain all required state Department of Insurance adjusting licenses and CE's within 90 days of employment
Bachelor's degree and two years of related experience
Or Associates degree and three years of related experience
Or four years of related experience
Travel as needed
Ability to investigate and evaluate liability claims in accordance with our Best Practices
Strong analytical and decision-making skills
Ability to evaluate damages and negotiate fair settlements
Ability to work independently and in a team environment
Positively contributes to Team NPS results
Ability to reach key performance metrics
Properly utilizes diary & mail system to manage timeliness of needed activity
Complies with state regulatory/statutory requirements, corporate privacy and other claim policy requirements
Strong understanding of industry verticals such as transportation, construction, manufacturing, real estate, and small business
Understands and utilizes various resources including technology and tools
Ability to understand Central Insurance's policies and processes
Preferred
CPCU, SCLA or AIC designations
Claims experience in both Personal Lines and Commercial Lines
Litigation management experience
Experience drafting coverage letters
Working knowledge of contracts and risk transfer concepts
Benefits
Extensive health and wellness benefits to promote flexibility, work-life balance, and long-term financial security
Company
Central Insurance
Since our beginning in 1876, Central Insurance has evolved into a successful property and casualty group operating on a strong foundation of core values including Integrity in the way we operate our business; Relationships we develop working as a team and sharing in each others’ successes; and Excellence achieved by never compromising on quality, providing superior performance, and pursuing continual improvements.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Evan Purmort
CEO & President
Jessica Seymour, CPCU, ARe
Chief Financial Officer
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