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ALS · 12 hours ago

Project manager assistant

Rochester, New York, United States of America

Full-time

Onsite

Entry Level

$21/hr - $21/hr

2+ years exp

ALS Group USA is a global leader in scientific testing, providing comprehensive testing solutions to clients across various industries. The Project Manager Assistant will support project managers by coordinating client communication, managing project setups, and ensuring timely reporting of analytical data.

Professional ServicesTest and Measurement

Responsibilities

Point of contact to coordinate, manage and provide timely responses to customer inquiries related to the management of projects and status of work in progress-from the beginning of sample collection to the final report submission

Available to client on a day-to-day basis to provide scheduling associated with sample collection, sample containers/bottle specifications, shipping containers, receipt of samples, appropriate turnaround times/due dates, project planning, and final report requirements

Project setup entry in LIMS that are defined by client and Project Manager

Manage subcontract work and make sure it is reported by the due date

Maintain a general working knowledge of analytical methods, method updates, and method usage in order to monitor compliance with industry and local/state/federal regulations

Qualification

Customer interaction skillsLIMS proficiencyProject managementExcelMicrosoft WordData entry skillsProblem-solving capabilitiesTime managementCollaboration skillsDetail-oriented

Required

Strong Customer/Client interaction skills and experienced in client contact; able to create innovative solutions to customer challenges

Proficient English verbal and written communication skills with the ability to communicate well with staff, management and clients in a professional manner

Able to collaborate with other employees across departments to coordinate work

Experienced and skilled at treating others with cooperation and respect and be able to understand and value both internal and external customers

Able to take ownership for meeting goals and objectives; willing to be accountable for own decisions, and willing to give 100%

Strong computer skills with knowledge in Excel, Microsoft Word, and other industry specific software

Multi-tasked, organized, detail oriented, and possess excellent problem-solving capabilities; will have good time management capabilities

BS required or 2 years' experience in related field

Preferred

Data entry skills are preferred, but not required

Benefits

Comprehensive benefit package (including medical, dental, and vision coverage, life and disability insurance, retirement plan with company match, employee assistance and wellness programs, access to company perks)

Additional vacation days for years of service

Business support for education or training after 9 months with the company

Learning & development opportunities (unlimited access to e-learnings and more)