Truist · 2 days ago
Branch Banking Business Support Senior Manager
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expTruist Bank is seeking a Branch Banking Business Support Senior Manager responsible for developing and implementing projects that enhance strategies within Branch Banking. The role involves managing multiple initiatives, coordinating with various stakeholders, and ensuring compliance with regulations while driving operational efficiency and revenue growth.
BankingFinanceFinancial Services
Responsibilities
Supports multiple initiatives simultaneously, including identifying revenue and efficiency opportunities for critical to Branch Banking teammates, engaging cross-functional stakeholders across multiple lines of business, operations, compliance, risk, and product
Responsible for all aspects of the implementation of assigned initiatives, including:
Coordinate with various business and technology units to define scope
Support the project and funding approval processes
Provide effective challenge and strategic analysis as appropriate
Mediate/negotiate between impacted groups to build consensus, prioritize requests and resolve issues
Manage issue/task lists and project schedules to ensure timely and on-budget delivery
Organize implementation activities ensuring proper testing
Coordinate the creation of documentation, procedures, training guides and communication materials to drive overall adoption and change management
Provide leadership with routine updates to communicate the overall health of the project and escalate any concern
Support the continued development of lead management, IRM partnerships (Mortgage, Wealth, Small Business, Commercial, Insurance) coverage, and client migration efforts between all Truist LOBs
Partner with Analytics to develop a wide range of analyses to guide short and long-term initiatives including Branch Banking business planning needs, CSBB strategic initiatives, project support, etc
Develop and maintain key performance indicators that align with strategic initiatives related to Premier performance including activity, production, portfolio, and other details as defined by senior leadership
Lead and provide ongoing support for business analysis and project management effort to drive the strategy, continual improvement and expanded utilization of Premier platforms and applications to achieve operational efficiency, risk management, client and Premier teammate experience, and support asset & revenue growth
Ensure all regulations and compliance requirements are met for the Branch Banking Business
Qualification
Required
Bachelor's degree with a concentration in business, accounting, finance, banking or equivalent financial services experience and related training
10 years of experience in financial services; inclusive of proven track record of business analytics and reporting and demonstrated proficiency in Microsoft Office products
Ability to lead, manage and influence multiple complex projects and objectives simultaneously
Strong interpersonal and relationship building skills with proven ability to act as liaison between product, operations, and technology groups
Strong problem solving, analytical, and conceptual thinking skills
Excellent verbal and written communication skills with ability to convey complex materials to senior levels in a timely manner
Preferred
Proven experience in retail banking programs or wealth management
Benefits
Medical
Dental
Vision
Life insurance
Disability
Accidental death and dismemberment
Tax-preferred savings accounts
401k plan
Vacation
Sick days
Paid holidays
Defined benefit pension plan
Restricted stock units
Deferred compensation plan
Company
Truist
Truist is the sixth-largest commercial bank in the U.S.
10001+ employees
H1B Sponsorship
Truist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (313)
2024 (247)
2023 (288)
2022 (275)
2021 (278)
2020 (270)
Funding
Current Stage
Late StageTotal Funding
unknown2021-01-01Seed
Leadership Team
Michael Maguire
Chief Financial Officer
James Cordovana
SVP of Cloud Security Enterprise Architect
Recent News
Maryland Daily Record
2026-01-03
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