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BTC Bank · 10 hours ago

Education Assistant

Bethany, MO, US

Full-time

Onsite

Entry Level

2+ years exp

BTC Bank is a community bank dedicated to providing personal customer service and supporting local communities. They are seeking an Education Assistant to provide administrative support and coordinate training activities within the Education department.

BankingCommunitiesFinanceFinancial ServicesFinTech

Responsibilities

Work closely with supervisor to maintain and coordinate the financial institution training program by scheduling all activities, organizing resources and maintaining a calendar and curriculum for all upcoming activities

Assist and deliver comprehensive training to all new and existing employees on a consistent basis

Assist in initial training of new hires and follow-up with advanced trainings

Be confident in front of a crowd in order to lead group training

Review existing training programs; suggest enhancements and modifications to improve engagement, learning, and retention and to meet the changing needs of the financial institution

Order and track training materials and supplies

Create reports and maintain accurate records of training attendance

Utilize own prior financial institution knowledge and experience to provide support on application to users in all applicable departments of the financial institution

Fully understand policies and procedures of the financial institution to assist with developing and presenting curriculum

Have a desire to maintain a high level of proficiency and understanding of the deposit application products and to further your own knowledge through classes and online studies

Manage special projects as needed

Assist with staffing needs at branches floating in emergency situations

Travel required up to 80% including some overnight stays

Other duties as assigned

Qualification

Banking experienceCustomer service experienceCurriculum designClassroom instructionTime managementOrganizational skillsAttention to detailPresentation skills