Caterpillar Inc. · 1 day ago
IT Analyst- Technical Infrastructure
East Peoria, IL
Full-time
Onsite
Mid Level
$89K/yr - $134K/yrCaterpillar Inc. is a global team focused on building sustainable communities through innovation and progress. The IT Analyst will support the WAN team, ensuring stable and secure network operations while implementing new WAN connectivity solutions for various partners and facilities.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
No H1B
Responsibilities
Support global WAN connectivity across Caterpillar facilities, dealers, suppliers, and business partners, ensuring stable and secure network operations
Troubleshoot and resolve production WAN incidents, including participation in off‑shift and weekend support as part of a global rotation
Serve as a primary implementer for new WAN connections, including new facility circuits, dealer connections, supplier integrations, and partner networks
Configure, maintain, and troubleshoot Cisco IOS and Silver Peak SD‑WAN devices for sites and datacenters, including circuit testing, bandwidth turn‑ups, and design adjustments
Collaborate with telecommunications vendors to install and activate new WAN circuits
Work with cloud providers and internal cloud teams to design and implement cloud connectivity solutions
Assist in WAN design and configuration changes under the guidance of senior staff while independently managing complex, multi‑component infrastructure projects
Perform security monitoring, log analysis, and vulnerability triage; implement mitigation actions where possible
Support software upgrades for Cisco IOS, Silver Peak edge devices, and orchestrator platforms
Manage QoS, underlay/overlay routing, and egress configurations to optimize network performance
Qualification
Required
WAN & SD‑WAN Expertise: Strong understanding of Cisco WAN and/or Silver Peak SD‑WAN configuration, troubleshooting, and implementation
Network Troubleshooting: Ability to diagnose and resolve complex production issues across circuits, routing, and device configurations
Vendor & Partner Collaboration: Experience working with telecom providers, cloud teams, and cross‑functional technical groups
Security & Monitoring: Familiarity with vulnerability management, log analysis, and network security best practices
Independent Technical Execution: Ability to work with minimal supervision, manage multiple priorities, and support off‑shift operational needs
Preferred
A relevant degree, technical certification, or equivalent experience supporting WAN network technologies
Hands‑on experience with Cisco WAN technologies and/or certifications in the WAN or routing/switching space
Experience configuring and supporting Silver Peak SD‑WAN hardware and software
Background working with telecommunications vendors to install and configure new WAN circuits
Experience with routing protocols such as BGP and OSPF
Experience configuring DMVPN or VPN connections on Cisco routers
Familiarity with Cisco or Silver Peak cloud‑based networking solutions
Proficiency in Python or other scripting languages to support automation and operational efficiency
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Founded in 1925
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
E
Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
Recent News
Morningstar.com
2026-01-09
2026-01-09
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