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NEOGOV · 22 hours ago

Program Facilitator - Mather Sports Complex

Mather Sports Complex, CA

Full-time

Onsite

New Grad, Entry Level

$17.93/hr - $19.03/hr

NEOGOV is seeking a Program Facilitator for the Cordova Recreation & Park District, primarily based at the Mather Sports Complex. The role involves facilitating recreational activities, managing facility operations, and ensuring excellent customer service for community members.

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Responsibilities

Acts as a liaison between District staff, customers, contractors, and participants; relays feedback to Senior Recreation Coordinator

Prepare fields and gyms for event setup, including, but not limited to tournaments, games, and rentals. This includes the setup and breakdown of pitching mounds

Enforce appropriate official rules and regulations of games; maintain knowledge of recreation and sports event rules and regulations

Locks and arms facility with correct and effective use of the intrusion alarm system

Receives and receipts payments for participant enrollment in recreation programs; maintains accurate records and writes reports

Post game scores to league website

Complete incident and accident reports and report all necessary information to the Recreation Supervisor as required

Overall facility management while on duty including, but not limited to, opening and closing facility, greet and assist the public in person or by phone, answering inquiries related to department services, programs, or operations

Performs basic clerical tasks such as printing forms, running daily reports, and filing documents

Establish and maintain customer accounts; accurately process point-of-sale transactions, activity registrations, and facility reservations using recreation software

Count and verify cash drawers and run cash distribution reports

Maintains a thorough knowledge of programs at the Mather Sports Center; assists customers with registrations for classes, memberships, and other district offerings

Complete incident and accident reports and report all necessary information to the Recreation Supervisor as required

Organize the setup and teardown of the playing field and necessary game equipment

Prepare score sheets and equipment for play

Keep game clock and operate digital scoreboard

Keep score of games; maintain knowledge of recreation and sports event rules and regulations

Retrieve and return game equipment to a secure location

Organize and oversee the setup and teardown of the playing field required equipment

Lead groups of 10-15 children ages 3-5 in learning the basic fundamentals of the sport

Run drills, teach entry-level sports concepts and skills, and manage children in a group setting

Provide clear, age-appropriate instruction

Remain engaged and communicate effectively with co-workers, parents, and participants as needed

Complete incident and accident reports and report all necessary information to the Recreation Supervisor as required

Enforces District and facility rules and procedures including, but not limited to, program rules, field/facility use, care of equipment, and admittance to facilities

Promote and enforce safety procedures; render first aid and CPR, if certified, as required

Uses strong customer service and interpersonal skills during public contact during the conduct of activities

Acts as Department representative to local residents, community groups, private businesses, and others concerning questions, problems, concerns, and activities in the provision of recreation programs and facility operations

Acts as a liaison between District staff and instructors for class material such as rosters and evaluation forms; relays feedback to Senior Recreation Coordinator from participants and instructors regarding District activities

Sets up and arranges chairs, tables and other furniture according to arrangement charts and plans or verbal directions

Safely utilizes equipment such as audio/visual/sound systems, computers and printers, exercise and sports equipment as necessary for recreation programming

Locks and arms facility with correct and effective use of the intrusion alarm system

Performs light janitorial work before and after recreation programs and empties all trash receptacles and stocks restrooms as required

Perform related duties as assigned

Qualification

Customer serviceFirst Aid/CPR certificationRecreation program knowledgeCash handlingBasic computer skillsCommunication skillsTime managementTeamwork

Required

Must be 18 years of age or older

Possession of First Aid/CPR/AED certification or obtain such within six months after employment

Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background check

A clear tuberculosis screening is required

Equivalent to the completion of the twelfth grade and some experience working in recreation programs, leading and supervising group activities

Strong customer service skills

Ability to communicate clearly and concisely, both orally and in writing

Ability to establish and maintain effective working relationships with those contacted in the course of work

Ability to implement activities in support of assigned recreation program

Ability to effectively handle and diffuse disruptive behavior among program participants

Ability to respond to emergency situations in a calm and effective manner

Ability to ensure safe and proper use of recreation facilities and equipment

Ability to gather, analyze, and report information

Ability to clean and care of buildings and equipment

Ability to multitask and plan and organize work to meet changing priorities

Knowledge of operations, services, and activities of assigned recreation activities and programs

Knowledge of group recreational and social activities

Knowledge of various recreation programs in order to assist the general public with their questions

Knowledge of principles and practices of customer service

Knowledge of techniques, principles, and procedures of recreation programs and facilities

Knowledge of rules and equipment utilized in athletic and recreational programs and activities

Knowledge of organization and time management skills

Knowledge of appropriate safety precautions and procedures within the area of assignment

Knowledge of principles and practices of record keeping

Preferred

Knowledge of adult and youth sports programs

Cash handling experience

Basic computer skills

Benefits

Sick Leave: All part-time and seasonal employees will be issued forty (40) hours of sick leave upon their date of hire and reinstated every one year anniversary to be available for the following twelve months not to exceed a 40 hour cap. Sick leave may not be used until after 90 days of the original hire date.