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NEOGOV · 11 hours ago

Family Services Specialist (CD)- CPS

Ashland, VA

Full-time

Hybrid

Entry, Mid Level

$51K/yr - $64K/yr

2+ years exp

Hanover County Government is seeking a Family Services Specialist to support Child Protection Services (CPS) and ensure the safety and well-being of children in the community. The role involves conducting investigations, providing psychosocial support, and collaborating with families and community resources.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Interviews customers to assess needs and/or assign to appropriate groups; Interviews all parties involved; assesses immediate and long-term dangers/risks to children/adults; interviews customers to resolve complaints

Performs investigative duties to include screens referrals for validity and complaints of exploitation, neglect, and/or abuse of children, the elderly, and/or persons with disability

Provides persons, families, or vulnerable populations with the psychosocial support needed to cope with chronic, acute, or terminal illnesses, neglect and abuse (Senior)

Ensures that reports of suspected abuse/neglect are assigned to appropriate staff

Ensures that the local department has staff on duty 24 hours per day, seven days per week to respond to reports of abuse/neglect (Senior); Provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care

Provides guidance, consultation and supervision to other staff in the absence of the supervisor (Senior)

Prepares social histories

Represents the agency in both civil and criminal court proceedings which involves interpreting laws, filing petitions, preparing court records, testifying before the court, preparing witnesses for examination, and compiling evidence

Attends court, testifies in court and coordinates cases with attorneys; Provides reports for court such as guardianship report; Testifies in criminal and civil cases; prepares court ordered home assessments and custody home studies

Provides direct intervention and service delivery for difficult, complex social work cases, and coordinates casework; Provides case management services to monitor compliance

Develops and conducts training for staff, interns and other professionals in the community

Conducts field visits to residential facilities, consults with therapists and residential staff and participates in the staffing and planning of meetings

Functions as a lead worker providing guidance and training to other staff (Senior)

Coordinates program functions, develops programs, and evaluates materials

Monitors, coordinates and administers specific assigned programs

Coordinates services within specific area of responsibility

Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers

Develops, writes, and/or reviews service plans documenting goals, objectives and details of the services provided for each case to meet identified customer needs in areas such as physical/mental health, housing, and presents cases to determine appropriate services

Tracks expenditures, prepares/submits budget estimates and ensures payment for services

Interprets laws, policies and regulations as applied to specific area of responsibility

Completes necessary federal, state and local planning and reporting requirements

Manages program waiting lists

Trains foster parents; submits progress reports to the court

Refers families to treatment resources within the community

Transports children to placements, meetings, therapy sessions, doctor and dental appointments, and for visitation with families

Provides parent education and support for families in target population

Conducts intensive in-home counseling; prepares reports to referral sources regarding status of various interventions

Conducts studies such as companion and adult foster care provider and pre-admission screenings for nursing home/community-based care and assisted living

Informs clients of service programs and the rules and regulations, and right to participate

Conducts overall monitoring of programs in specific area of responsibility

Serves as resource to clients and the community in area of expertise

Monitors caseloads and assigns cases to staff (Senior); Provides program administration and caseload management services

Conducts visits and maintains contact with other professionals

Accompanies victims and their families to court appearances

Serves as support for the family; files petitions

Establishes and maintains case records

Codes, enters and updates new and on-going cases in the state computer information system

Represents the agency at various functions such as making speeches at civic and business associations, providing training and workshops on child/adult abuse and neglect for public and private organizations

Provides direct services as appropriate

Participates on committees and teams as needed to plan services, etc

May provide employment services to benefit program recipients

Develops community resources (Senior)

Trains Family Services Specialist as needed (Senior)

May develop procedures to review and evaluate unit programs and operations (Senior)

Performs related work as assigned

Qualification

Child Protective ServicesSocial WorkCrisis InterventionInterviewing TechniquesCase ManagementMicrosoft OfficeCommunity Resource DevelopmentCommunication SkillsTeam Collaboration

Required

Bachelor's Degree in a human services field or a Bachelor's Degree in any field accompanied by a minimum of two(2) years' related experience

Knowledge of Family Services/social work theories, standards and practices, including knowledge of intervention and treatment techniques and professional ethics sufficient to enhance the client's level of functioning

Knowledge of human behavior, development and family dynamics

Knowledge of motivational theory; laws, policies, and regulations relating to human services program areas; investigation and interviewing techniques, needs assessment processes; procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions; therapeutic treatment technique; and for career counseling and guidance

Ability to apply crisis intervention methods and counseling techniques

Ability to organize/prioritize work, and communicate effectively – both orally and in writing

Ability to analyze case information to make sound judgments; work in stressful situations and maintain diplomacy; establish and maintain effective relationships with others; and stay abreast of current trends and developments in the social work field

Valid Commonwealth of Virginia Driver's License or ability to travel to investigation sites as needed

Criminal Records Check, including fingerprinting

CANIS (Child Abuse and Neglect Information System) Records Check

Twelve-month probationary period

Work beyond normal work schedules -- including On-call Rotations, weekends, holidays and nights

Mandatory Participant in the Citizen Emergency Response On-call Plan

Preferred

Family Services experience

Knowledge of relevant community and public resources

Familiarity with child welfare laws/adult services rules and regulations

Demonstrate computer literacy, preferably in Microsoft Office and OASIS software

Benefits

Hanover County is proud to provide our employees with the following comprehensive benefits package.

Hanover provides a benefit package that provides for you in times of need, they offer an ongoing level of financial security, peace-of-mind, and healthy work-life balance.