Texas Health and Human Services · 3 weeks ago
Staff Services Officer for Application Services
Austin, TX
Full-time
Onsite
Senior Level, Lead/Staff
$4,020.33/mo - $5,594/mo
5+ years expTexas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans. The Staff Services Officer III will oversee staff services activities, including accounting, budgeting, and travel arrangements, while assisting in establishing goals for procurement and operational functions.
Health Care
No H1B
Responsibilities
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other work as required
Oversees day-to-day activities and manages the division's administrative operations; takes initiative in determining the best approach to solving complex issues, handles administrative issues; provides clarification of assignments and answers questions which include budget management, procurement, and similar subject matters; ensures timely completion of division's assignments and provides supervisor of assignment status. Reviews, approves, and assigns appropriate funding information to travel vouchers, invoices, contracts, and purchase requests, ensuring accuracy and sufficient justification to adhere to policy and procedure. Responds to internal and external inquiries. Provides and ensures a high level of confidentiality in all matters. (20%)
Designs, implements, and maintains office policies by establishing standards and procedures. Develops schedules, priorities, standards, and evaluation of standards for achieving short-term and long-term goals. Analyzes internal processes, develops recommendations, and implements procedural and policy changes to improve operations. Identifies issues and risks and makes recommendations for changes to daily operations. (15%)
Manages and coordinates the quarterly IT Procurement Forecast and Action Plan (PFAP) for Application Services, ensuring accurate and timely submission. Assists leadership with all staff onboarding and offboarding, including scheduling and coordinating panel interviews, conducting reference checks, issuing in-basket exercises, ordering and returning equipment, and collaborating with recruitment staff. Coordinates training and conference requests for Application Services staff and assists with registrations. (25%)
Develops and oversees the preparation and review of operational and special reports. Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends and recommending process and policy improvements. Assists supervisor in establishing short-term and long-term goals and objectives for operational functions. Prepares, reviews, edits, and tracks high quality written documents, including project updates, summaries, memoranda, status updates, presentations, agendas, and special reports. Provides direction and reviews work products
Prepares and maintains organizational charts. (20%)
Serves as liaison to other program staff and other agencies. Provides advanced consultative services and technical assistance to staff (internal and other HHSC divisions) in the development and implementation activities and initiatives. Identifies issues and facilitates appropriate action, including completion of executive level assignments. Plans, analyzes, and executes special and administrative assignments and projects. (15%)
Maintains appointment calendar, schedules and coordinates meetings, coordinates travel arrangements, and processes travel reimbursements. Responsible for preparing meeting packets, disseminating meeting information and track action items through completion. Plans and coordinates office events. (5%)
Qualification
Required
5+ years of work experience in business process and operations coordination or office management is required
5+ years of experience working for a large organization is required
Selected candidates must be legally authorized to work in the U.S. without sponsorship
Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager
Preferred
Current or previous state experience is preferred
Skill in PowerBI is a plus
Benefits
100% paid employee health insurance for full-time eligible employees
A defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement
Company
Texas Health and Human Services
Texas Health and Human Services is an agency that focuses on improving health, safety and well-being.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dr. Napoleon Broughton
Chief Executive Officer: Life Enhancement Solutions
John F. Palermo
CTO Strategic Analyst VI
Recent News
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