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Zoho · 11 hours ago

Account Manager

New Braunfels, TX

Full-time

Onsite

Mid, Senior Level

5+ years exp

Zoho is a leading provider of cloud-based business software, and they are seeking an experienced Account Manager to serve as a strategic partner to their largest customers. The role focuses on managing existing enterprise accounts, ensuring customer satisfaction, and driving revenue growth through retention and expansion strategies.

Cloud ComputingCollaborationDeveloper ToolsEnterprise SoftwareInformation ServicesInformation TechnologyNetwork SecurityProject ManagementSoftwareWeb Apps

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Manage key accounts as their primary point of contact for all Zoho-related needs

Conduct regular on-site visits, virtual check-ins, and quarterly business reviews

Build multi-threaded relationships across customer organizations

Develop 12-month account plans focused on retention, expansion, and strategic value delivery

Own quarterly revenue targets through consultative upsell, cross-sell, and strategic account expansion

Identify unmet business needs and align Zoho solutions to solve them

Create compelling business cases that demonstrate ROI and strategic value

Ensure smooth implementations and ongoing product adoption

Proactively address concerns before they become escalations

Serve as customer advocate internally, coordinating with support, engineering, and product teams

Maintain 90%+ retention rate across your portfolio

Rapidly learn Zoho's product portfolio

Understand how products integrate to create comprehensive business solutions

Stay current on product roadmap and new releases

Translate technical capabilities into business value for non-technical stakeholders

Lead discovery sessions to uncover business challenges and priorities

Position Zoho as a strategic partner in digital transformation initiatives

Navigate complex organizational structures and decision-making processes

Qualification

Enterprise software salesConsultative sellingCRM proficiencyAccount managementTechnical aptitudeCustomer successRevenue growthIndustry versatilityRelationship building

Required

5-8+ years of enterprise software sales experience

Proven track record of quota attainment with specific examples of revenue growth

Demonstrated success managing strategic accounts with a focus on retention and expansion

Experience in consultative, solution-based selling to C-suite and senior executives

Proficiency with CRM systems

This position requires reporting to the office 5 days a week

Preferred

Experience selling integrated software ecosystems or multi-product suites

Background in account management and customer success, not just new business hunting

Technical aptitude and demonstrated ability to learn software quickly

Experience managing accounts with multi-year relationship life cycles

Industry versatility - success across multiple verticals (Healthcare, Manufacturing, Finance, etc.)

Benefits

Medical, dental, and vision insurance

Company-sponsored 401k

Company

Zoho

Glassdoor4.4

Zoho is an IT company that offers cloud-based software for CRM, project management, finance, and human resource services.

Founded in 1996

Chengalpattu, Tamil Nadu, IND

10001+ employees

https://www.zoho.com

H1B Sponsorship

Zoho has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (4)

2023 (1)

2022 (2)

2020 (2)