Field Support Engineer I-III jobs in United States
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Kratos Defense and Security Solutions · 1 day ago

Field Support Engineer I-III

Kratos Defense & Security Solutions is a leading defense technology company focused on unmanned systems and related technologies. The Field Support Engineer role involves managing engineering projects, supporting flight operations, and ensuring customer satisfaction in relation to unmanned aerial target systems.

ConsultingCyber SecurityGovernmentInformation TechnologyNational SecurityPublic SafetySatellite CommunicationSecurity
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Manages effort and time within the budget and schedule provided for the task
Understands customer requirements and reviews requirements documents
Works to ensure customer satisfaction in relation to projects
Supports system testing, trouble shooting, and problem resolution
Supports flight testing, data reduction, analysis, and reporting
Prepares test plans and reports
Utilizes the TAS (Tool Accountability System) for proper tool control and hazardous material utilization
Follows safety precautions
Ensures that the work area and equipment are kept clean
Complies with established QMS procedures
Supports Target operations in multiple capacities
May be required to conduct unmanned target operations as a remote-control operator (RCO) upon successful completion of all required internal and external training and certifications
Regular outside contact – Customers and logistical support commands as needed. Travel required
Other duties as assigned
Performs breakout, buildup, testing procedures including hush-house operations during engine run, and decontamination procedures
Performs troubleshooting activities and aircraft depot rework/repair
Acts as Test Director when necessary
Assists with the coordination of flight operations at field sites (e.g., Tyndall, UTTR, Pt. Mugu) with customer to obtain proper infrastructure and personnel support
Mentors Level I Field Support Engineers
Supports business development efforts both in preparation of quotes and proposals as well as sales efforts
Supports land and boat recovery efforts when required
Evaluates test plans and reports
Supports the development of operating procedures and policies
Assists in collection of data for failure analysis activities as required
Assists in transfer/shipment of customer/government property
Supports Programs and Business Development by maintaining flight data collected during flight operations
Supports engineering efforts with review of processes, wire drawings, schematics, and fishbone analysis for trouble shooting
Participates in post mission/operations debriefs as required
Trains system operators on the proper/safe operation of aircraft
May be required to conduct unmanned tactical operations as a remote-control operator (RCO) upon successful completion of all required internal and external training and certifications
Plans assigned projects and executes to the plan with attention to detail
Manages the engineering team’s effort and time within the budget and schedule provided for assigned tasks
Mentors Level I-II Field Support Engineers
Reviews and ensures adequate facilities are available and maintained at applicable target operations sites (e.g., Tyndall, UTTR, Pt Mugu), including target preparation, power distribution, engine run hush house, and launch facilities
Provides real-time support to RCO, DCO, and the Mission Commander during flight operations
Monitors and reports on customer satisfaction and meeting customer requirements
Attends Operational Readiness Review, MIPR, TIMS, FRR, PMR, and Staff meetings as required
Provides customer interface and support at field site and customer location, as required, to coordinate processing of program documentation (e.g., Engineering Change Proposals, Proposals, CDRL documents, etc.)
Consults and advises Programs and Business Development departments on new government/customer opportunities
Interacts with intra-organizational managers concerning matters of significance to KUAS

Qualification

Unmanned Aerial SystemsFlight OperationsGraphite Composite FabricationMicrosoft WordMicrosoft ExcelATTS/MPTTS ProficiencyCustomer SatisfactionProblem ResolutionSafety PrecautionsTraining SkillsCommunication SkillsTeam CollaborationTime Management

Required

BS degree in a related technical field (Engineering or equivalent) preferred
Demonstrated passion for customer satisfaction
Demonstrated strong communication skills
Ability to travel as necessary to perform job duties
Communicates in English, both written and verbal
Familiar with Microsoft Word, Excel and PowerPoint
Demonstrated passion for customer satisfaction
Demonstrated strong professional communication skills
Demonstrates a 'hands-on' proactive approach
Possess or able to obtain US Government security clearance
Demonstrated ability to work cross-functionally to meet program requirements
At least 3 years of diversified flight operations and maintenance experience on unmanned aerial systems, including targets
Familiar with graphite composite fabrication and repair techniques
Proficient with the workings of the drone and all support systems
Proficient with Microsoft Word and Excel
At least 8 years of diversified flight operations and maintenance experience on unmanned aerial target systems
Extensive experience with graphite composite fabrication and repair techniques
Proficient with Microsoft PowerPoint
Be proficient with the ATTS and/or MPTTS
Understand the working structure of the launch system, launcher and support system for launch operations including the LCC and launch infrastructure
Understand the scoring system and components utilized
Tracks time spent on jobs and enters it electronically, as required

Preferred

Experience in military aviation or aerospace industry
Experience with Government Database reporting systems
Experience with Government logistical support command/systems
Experience with field operations or maintenance of subscale aerial target systems or Unmanned Aerial Systems (UAS)
Lead engineer experience in the aerospace industry
FAA Aircraft & Power Plant License or equivalent positions/responsibilities with time-in-service in US Military
Current or previous qualification as a flight controller, RCO, or DCO for UAS or subscale aerial target systems

Benefits

Medical, Dental & Vision Insurance Coverage
Life/ADD & Short/Long Term Disability Insurance
401(k) Savings Plan
Employee Stock Purchase Plan (ESPP)
Paid Time-Off (PTO)
Holidays
Education Reimbursement

Company

Kratos Defense and Security Solutions

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Kratos Defense & Security Solutions provides mission critical engineering, IT services, and war fighter solutions.

Funding

Current Stage
Public Company
Total Funding
$943.8M
Key Investors
United States Air Force
2025-06-25Post Ipo Equity· $556M
2025-04-17Grant· $30M
2024-02-22Post Ipo Equity· $288M

Leadership Team

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Eric DeMarco
President and CEO
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Michael Smith
VP & GM
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Company data provided by crunchbase