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CAI · 23 hours ago

Network and Systems Administrator

Evanston, IL

Contract

Onsite

Mid Level

$50/hr - $60/hr

3+ years exp

CAI is a global technology services firm with over 8,500 associates worldwide. They are seeking a motivated Network and Systems Administrator to install, configure, and support the corporation’s LAN, WAN, and internet systems, ensuring network availability for all users and performing necessary maintenance.

ConsultingSoftware

Work & Life Balance

No H1B

Responsibilities

Design, configure, test, and maintain computer hardware, networking software, and operating systems software, including peripherals such as copiers, printers, telephony, and other office equipment

Implement operating system and technology application installs and upgrades

Maintain logs related to network functions and maintenance and repair records

Perform data backups and restores, including disaster recovery operations

Conduct software deployments to Windows-based applications for new features and bug fixes

Coordinate and plan hardware installations and upgrades to network equipment and servers

Perform routine network startup and shutdown procedures and maintain related internal controls

Coordinate, plan, negotiate, and execute necessary purchases and repairs with vendors/contractors and corporate personnel

Be on call 24x7 to address any critical IT needs that arise

Perform various other duties as assigned by the management team

Qualification

Windows server administrationNetwork troubleshootingActive DirectoryVMwareSQL ServerCybersecurityCustomer relationsCommunication skillsTeam collaborationDocumentation skillsProblem-solving

Required

Bachelor's degree in computer science or a related field

3-5 years of experience with Windows server administration

3-5 years of experience in desktop/network/hardware and software support

Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards

Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources

Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction

Willingness to learn from other team members and grow through experience

Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services

Working knowledge of Active Directory domain and trusts

Experience with DNS and networking protocols

Experience with server virtualization such as VMWare and Hyper-V

Experience supporting Windows 11 users

Be familiar with and have working experience onboarding and offboarding users

Ability to maintain Microsoft applications on desktops and servers

Ability to maintain Office 365 and MS Office products such as Outlook email

Ability to deploy and support application installations

Meticulous planning and documentation of technical support operations

Knowledge of software licensing, maintenance, and hardware warranties