Apply on Employer Site

UFP Industries · 1 week ago

Account Manager - Factory Built

Wisconsin, United States

Full-time

Onsite

Mid Level

3+ years exp

UFP Industries is a company focused on providing high-quality products that meet industry standards. They are seeking an Account Manager to foster strong relationships with key clients, drive sales, and ensure customer satisfaction within their assigned territory.

AgricultureConstructionIndustrialManufacturingRetail

Responsibilities

Builds and maintains strong relationships with existing clients and prospect new business opportunities in your territory

Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects

Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication

Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction

Understands the market and keeps customers informed

Owns the customer relationship

Solicits sales opportunities with new and existing customers

Introduces new programs to customers

Closes on sale opportunities

Manages leads and customers in the Company’s CRM management system

Manages aged inventory and accounts receivable

Stays up-to-date with the latest product offerings, treatment technologies, and industry trends to position UFP as the go-to choice

Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns

Develops programs based off customer needs

Creates ongoing and growing business

Develops a plan for the business

Focuses on targets and updates through CRM management

Focuses on meeting business plans

Conducts Customer Business Reviews

Introduces New product expansion/market

Prepares various reports and correspondence as required

Performs other duties as required

Generate sales based on company standards and expectations

Negotiate with customers to grow sales

Understand the importance of gross margin and the company’s collection process

Qualification

Sales experienceCustomer relationship managementTechnical product knowledgeBachelor's degreeBasic accounting knowledgeInfluenceEnglish proficiencyNegotiatingRelationship buildingPersuasionInterpersonal skills