SmartSites 💡 · 11 hours ago
Digital Marketing Sales - Account Manager
United States
Full-time
Remote
Entry Level
$60K/yr - $80K/yr
1+ years expSmartSites is a dynamic digital media agency focused on providing top-notch digital marketing services to small and medium-sized businesses. The Account Manager will engage with prospective clients, educate them about the agency's services, and facilitate the onboarding process for new clients.
Digital MarketingInternetWeb DesignWeb Development
Responsibilities
Answering incoming calls, emails, and web chats from potential customers
Identifying customer needs and providing relevant product or service information
Conducting product demonstrations and providing quotes or pricing information
Closing sales and onboarding new clients
Following up with customers after sales to ensure satisfaction and identify upsell opportunities
Maintaining accurate records of customer interactions and sales activity in a CRM system
Collaborating with marketing and product teams to provide feedback on customer needs and preferences
Continuously learning about products and industry trends to provide up-to-date information to customers
Meeting or exceeding sales targets and quotas
Work with designers, developers, writers, and marketers
Collaborate with other client service teams on co-managed clients: SEO, web services, social media, CRO & email marketing
Delegate & manage tasks in our project management portal
Communicate to prospective clients via email, call, and video conferencing
Lead meetings such as Sales strategy and implementation calls
Qualification
Required
Self-driven Account Manager
Ability to answer incoming calls, emails, and web chats from potential customers
Ability to identify customer needs and provide relevant product or service information
Ability to conduct product demonstrations and provide quotes or pricing information
Ability to close sales and onboard new clients
Ability to follow up with customers after sales to ensure satisfaction and identify upsell opportunities
Ability to maintain accurate records of customer interactions and sales activity in a CRM system
Ability to collaborate with marketing and product teams to provide feedback on customer needs and preferences
Willingness to continuously learn about products and industry trends to provide up-to-date information to customers
Ability to meet or exceed sales targets and quotas
Ability to work with designers, developers, writers, and marketers
Ability to collaborate with other client service teams on co-managed clients: SEO, web services, social media, CRO & email marketing
Ability to delegate & manage tasks in a project management portal
Ability to communicate to prospective clients via email, call, and video conferencing
Ability to lead meetings such as Sales strategy and implementation calls
Critical thinker that shares a passion for all things digital
Desire to help others
Great eye for detail
Eagerness to learn
Ability to persuasively communicate ideas
Configured conversion tracking & attribution with CRMs (Salesforce, HubSpot, Zoho)
1+ years' experience working in an agency, or similar client-facing environment
1+ years' experience working as an account manager or related sales role
Preferred
Bachelor's degree
Digital marketing: 1 year
B2B sales: 1 year
Benefits
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Company
SmartSites 💡
Outsmart the competition with best-in-class digital marketing services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Melen
Co-CEO and COO
Alex Melen
Co-Founder
Recent News
2025-08-13
2025-04-10
2025-03-29
Company data provided by crunchbase