Mascoma Bank · 21 hours ago
Operational Risk Analyst
White River Junction, VT
Full-time
Hybrid
Mid Level
$23.79/hr - $28.44/hr
3+ years expMascoma Bank is a financial institution focused on operational excellence and enhancing the lives of its customers and communities. The Operational Risk Analyst is responsible for researching, analyzing, and reporting operational risk while collaborating with various departments to identify and resolve procedural and process gaps.
Financial Services
Responsibilities
Work directly with the Director of Operational Risk to identify, current and new policies and procedures that need to be updated based off risk findings
UAT testing of drafted procedures for both retail and operations to ensure successful end to end testing before full implementation while working closely with project managers, product owners and other key stakeholders
Work with business lines for process mapping for development and implementation of new systems/releases
Complete daily and ongoing operational risk research and report findings, escalations, presentations to the Director of Operational Risk
Works closely with the reporting analyst team to create and generate accurate and reportable data to be used to identify KRI’s and dashboards
Works with the Quality Assurance Team to assist in testing and collaborate on process improvement and remediation
Consult and collaborate with a variety of internal stakeholders to better understand the business requirements, processes, product needs and alternative solutions
Be involved in the execution of projects, processes and initiatives that encompass all aspects of Mascoma Bank’s business objectives and strategies
Assess retail and deposit operations to identify issues in projects, processes and new initiatives and prepare impact assessments on your findings
Collaborate with the Director of Operational Risk to collectively think of innovative ideas that drive business through technology
Build and utilize working relationships with internal business partners across the Bank
Be a change leader as Mascoma Bank continues to adapt to new and exciting ways of delivering new products
Qualification
Required
3-5 years of banking experience
Associates' degree or equivalent years of relevant work experience
Ability to use technology comfortably in daily operations and adopt new software or hardware systems that support a continually changing environment
Experience with Power BI, or other data analysis programs
Analytical skills that allow for the development of data-driven reports?
Must have experience working with Salesforce
General knowledge of business operations, objectives, strategies, process and information flow
Flexible and adaptable to changing priorities. Must be able to manage multiple projects and be task oriented
Good interpersonal communication
Must maintain confidentiality and privacy
Professional appearance; grooming and dress consistent with MB appearance policy
Benefits
Comprehensive health care, dental care, and vision.
401(K) Program: 4% safe harbor employer match on top of 5% non-elective contributions following one year of service.
Generous PTO starting at 22 days per year, not including 11 paid holidays and 16 hrs. of Volunteer Time Off.
Tuition Reimbursement.
Student Loan Paydown and so much more!
Company
Mascoma Bank
Mascoma Bank is a mutually owned bank and not for sale.
Founded in 2013Bethel, Vermont, USA
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$65M2020-07-22Grant· $65M
Leadership Team
Ryan Bishop
SVP, Managing Director, Mascoma Community Development
Recent News
2026-01-08
Company data provided by crunchbase