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Jovia Financial Credit Union · 1 day ago

Learning and Development Instructor

Uniondale, NY

Full-time

Hybrid

Entry Level

1+ years exp

Jovia Financial Credit Union is a not-for-profit organization focused on providing innovative banking solutions. The Learning and Development Instructor will coordinate and implement new employee training programs, develop educational materials, and provide feedback to enhance employee performance and development.

BankingFinanceFinancial Services

Growth Opportunities

Responsibilities

Assist with the coordination and implementation of all new employee learning and development programs

Assist with the development, scheduling, presentation, and updating of technical seminars by utilizing the most up-to-date information to meet the needs of all employees

Maintain proficient knowledge to administer all new hire learning and development programs

Assist with the development and updating of all educational materials

Maintain continual awareness of new services, products, and changes regarding daily processes that may affect employee development

Identify and recommend process improvements that will support the Credit Union’s strategic objectives

Maintain knowledge of Credit Union departments’ functions and operations

Perform other duties, in addition to normal responsibilities, to help the overall workflow of the Learning and Development department, as well as other departments, assigned by the team leader or direct report

Provide feedback to new hires regarding their competencies and skills during training

Provide feedback to all new hires regarding Jovia’s professional standards and ensure all employees follow policies and procedures

Document and record all employee learning performance to enable accurate representation of employee performance while in a training environment

Lead each new hire class with integrity, energy, and professionalism to set the standard for each new hire employee to model

Qualification

Training experienceFinancial operations knowledgePC skillsProfessional appearanceMotivational skills

Required

PC skills should include Excel, Word, Windows, and Internet

Corporate appearance and attitude, computer literate, ability to motivate, and work with minimum supervision

Must be flexible with work schedule to accomplish projects. The position's scheduled hours are subject to change based on our member and organizational needs

Internet speed of 100 mbps or higher required (you can test this by going to www.speedtest.net)

Able to dedicate a quiet space for daily work that is free of sound interruptions

All equipment will be provided by Jovia (Computer, Monitor, Headset)

Preferred

College degree or 1 to 2 years' experience in financial operations/Savings Department or 1 to 2 years of training experience in banking/financial industry