Staples Canada · 1 day ago
Sr Mgr Software Engineering-Salesforce
Framingham, MA, United States
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expStaples is a business to business company seeking a Senior Manager for Salesforce Platform Engineering. This role involves leading teams to deliver innovative sales and AI solutions, managing both US and offshore teams, and driving the Salesforce roadmap for various cloud services.
E-CommerceInformation TechnologyOffice Supplies
Responsibilities
Build and lead a high-performing US team while managing and growing the India GCC team; establish hiring pipelines, mentoring programs, and performance frameworks
Drive a unified operating model across geographies with clear sprint cadences, OKRs, and quarterly reviews
Own the Salesforce roadmap for Sales Cloud, Service Cloud, CRM Analytics, and integrations
Deliver AI-powered features (Agentforce/Einstien) and case-management modernization
Rationalize overlapping tools, sunset legacy systems, and migrate workflows into Salesforce
Partner with Data Engineering to centralize analytics in Snowflake; design secure, scalable integrations
Oversee DevSecOps practices, CI/CD pipelines, and release governance across US and GCC teams
Align priorities with SalesOps, Customer Service, and Finance; manage SI/ISV partners for accelerators
Qualification
Required
Bachelor's Degree or equivalent in Data Science, Computer Science, Business Analytics, or related field
10+ years in enterprise software engineering; 5+ years leading Salesforce teams
Proven experience in Salesforce platform development and solution design for complex business use cases, ensuring scalability and alignment with enterprise architecture
Proven experience managing distributed teams across US and offshore (India GCC)
Strong background in AI-enabled Salesforce capabilities and Snowflake integrations
Ability to establish and enforce documentation standards and validate deliverables against approved business requirements
Commitment to code quality, including implementing appropriate code coverage prior to promotions
Leadership for driving Salesforce Development Center of Excellence (COE) standards
Influence over technical direction for large‑scale, cross‑system initiatives
Ability to champion adherence to Salesforce governance frameworks and usage guidelines
Expertise in best‑practice system maintenance, configuration, development, test automation, and data integrity
Demonstrated ability to lead and inspire high-performing teams
Exceptional strategic planning and communication skills
Preferred
Salesforce.com certifications
Master's degree specializing in management
Benefits
Inclusive culture with associate-led Business Resource Groups.
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday).
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!
Company
Staples Canada
STAPLES Canada is a company that sells office supplies, technology and equipments.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian McDougall
Chief Retail Officer
Recent News
Ottawa Business Journal
2025-12-13
Canada NewsWire
2025-12-02
Company data provided by crunchbase