Fahrenheit Advisors · 2 days ago
Accounts Receivable Specialist
Richmond, VA
Full-time
Onsite
New Grad, Entry LevelFahrenheit Advisors has been retained by Gillies Creek to assist in the search for an Accounts Receivable Specialist. The role focuses on ensuring timely and accurate collection of customer payments, maintaining healthy cash flow, and minimizing outstanding receivables through proactive communication and follow-up.
Management Consulting
Responsibilities
Review and monitor the Aged Receivables Report weekly from Sage
Contact all customers with balances over 90 days past due via phone and email unless directed otherwise by management
Prioritize collection efforts based on invoice aging and balance size (see “Prioritization Process” below)
Record all customer interactions and payment commitments in the designated A/R tracker or within Sage
Post and apply customer payments accurately to corresponding invoices
Forward any credit memos, adjustments, or deposit confirmations to the accounting team for reconciliation
Export/Import Mastec invoices weekly (Monday through Sunday range)
Receive EFT/ACH deposits, checks and credit card payments, ensuring proper documentation of deposit ticket IDs, dates, and amounts
Set up new customer accounts only after approved credit applications
Maintain up-to-date and accurate customer contact information in Sage and ScaleIt
Submit a Weekly A/R Report every Friday summarizing: •Total amount collected - outstanding balances by aging category - Notes on high-risk or unresponsive accounts - Escalations or customer disputes •
Maintain clear, updated records of all contact attempts, commitments, and follow-ups
The Customer Contact Follow-Up Spreadsheet may also be submitted weekly or upon request as part of her reporting documentation
Work collaboratively with the sales and operations teams to ensure clear communication with customers
Maintain professionalism in all communications and act as the primary point of contact for payment-related matters
Proactively identify any recurring collection issues or discrepancies and present potential solutions to management
Qualification
Required
Experience in accounts receivable management
Proficiency in using accounting software, specifically Sage
Strong communication skills for contacting customers via phone and email
Ability to prioritize collection efforts based on invoice aging and balance size
Experience in recording customer interactions and payment commitments
Accuracy in posting and applying customer payments to invoices
Ability to maintain up-to-date and accurate customer contact information
Experience in submitting weekly reports summarizing collections and outstanding balances
Ability to work collaboratively with sales and operations teams
Professionalism in all communications with customers
Proactive identification of collection issues and discrepancies
Company
Fahrenheit Advisors
Fahrenheit Advisors is a Management Consulting firm.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Born
Director | Fractional & Interim CFO
Scott Smith
Managing Partner
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