Richmond Behavioral Health · 2 days ago
Quality & Standards Program Coordinator
Richmond, VA
Full-time
Onsite
New Grad, Entry LevelRichmond Behavioral Health Authority is seeking a Program Coordinator in their Quality & Standards Division. The successful candidate will oversee credentialing and incident reports while providing administrative support, planning, monitoring, and coordinating various programs and activities.
CommunitiesHealth CareHospitalNon ProfitPersonal HealthRehabilitationWellness
Responsibilities
Provide administrative support to the Department of Administration, including Quality and Standards
Primary responsibility of completing and maintaining staff credentialing for RBHA staff, to include initial paperwork, maintaining rosters, follow up and tracking
Track, monitor, report and complete submission for incident reports
Track, monitor and first point of contact for student requests
Maintain clinical supervision matrix for agency
Assist with follow-up on Prior Authorizations (PA's) with Medicaid and Medicaid HMOs with Magellan
Collects and compiles statistical data to prepare monthly reports (Audits, students, CAP’s, etc.)
Prepare, distribute and save Employ Time sheets, Leave Slips and submit to payroll for Administrative staff
Maintains inventory of office supplies as needed
Requests and monitors unit maintenance as needed for printers/faxes/scanners
Prepares and submits reports for management as required ensuring compliance of all State and Federal Regulations
Verifies purchase invoices for Director’s review and signature
Prepare All-Staff meeting minutes as well as other meetings as required
Reserve meeting rooms as needed
Maintains staff contact list with both personal cell phone numbers and interoffice extensions
Provides training for other administrative staff on various software packages; troubleshoots hardware, software and office equipment issues within assigned division
Files and scans various documents (contracts, CAP’s, audit findings, etc.)
Scheduling (staffing and programming)
Assist staff with travel, training and expense
Maintain Visa Log
Review and update Agency and Unit policies and procedures as well as Standard Operating Procedures for program development in collaboration with Program Manager
Performs special projects as assigned
Qualification
Required
Intermediate skilled administrative support experience
Experience overseeing and completing credentialing and incident reports
Ability to provide high level of administrative support to a division
Experience in planning, monitoring and coordinating various programs, activities and staff
Ability to maintain records and files
Experience in preparing reports
Ability to maintain accurate and timely data entry of client information into the electronic system
Experience in tracking, monitoring, reporting and completing submission for incident reports
Ability to assist with follow-up on Prior Authorizations (PA's) with Medicaid and Medicaid HMOs
Experience in collecting and compiling statistical data to prepare monthly reports
Ability to prepare, distribute and save Employ Time sheets, Leave Slips and submit to payroll for Administrative staff
Ability to maintain inventory of office supplies
Experience in requesting and monitoring unit maintenance for printers/faxes/scanners
Ability to prepare and submit reports for management ensuring compliance of all State and Federal Regulations
Experience in verifying purchase invoices for Director's review and signature
Ability to prepare All-Staff meeting minutes and other meetings as required
Ability to reserve meeting rooms as needed
Experience in maintaining staff contact list with personal cell phone numbers and interoffice extensions
Ability to provide training for other administrative staff on various software packages
Experience in troubleshooting hardware, software and office equipment issues
Ability to file and scan various documents
Experience in scheduling (staffing and programming)
Ability to assist staff with travel, training and expense
Experience in maintaining Visa Log
Ability to review and update Agency and Unit policies and procedures as well as Standard Operating Procedures for program development
Ability to perform special projects as assigned
Company
Richmond Behavioral Health
Richmond Behavioral Health (RBH) fearlessly champions the health, wellness, and recovery of individuals and families in our community.
Founded in 1996
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Virginia Department Of Behavioral Health And Developmental Services
2023-12-08Grant
Leadership Team
John Lindstrom
Chief Executive Officer
Cristi Zedd, LCSW
Chief Operating Officer, Developmental Services
Recent News
GlobeNewswire
2025-12-19
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