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VBeyond Corporation · 1 day ago

Support Technician

NYC Metro Area

Contract

Onsite

Mid Level

3+ years exp

VBeyond Corporation is seeking a Support Technician to develop and implement robust IT infrastructure solutions. The role involves maintenance and support of IT systems, troubleshooting complex technical issues, and collaborating with other IT professionals.

ConsultingCRMDeliveryHuman ResourcesInformation Technology

Responsibilities

Develop and implement robust IT infrastructure solutions including servers networks and storage systems

Perform regular maintenance and updates to IT systems troubleshoot and resolve technical issues and support endusers

Resolve complex technical issues escalated from Level 1 and Level 2 support teams providing expertlevel troubleshooting and problem resolution

Implement and manage security measures to protect IT infrastructure from cyber threats and ensure compliance with security policies

Work closely with other IT professionals including network engineers system administrators and security specialists to ensure seamless integration and operation of IT systems

Qualification

Infrastructure cabling experienceSupport of IP devicesWindows ServerPC desktop supportNetworkingEffective communicationAttention to detail

Required

Infrastructure cabling experience

Support of IP devices experience

3 to 5 years of demonstrable ‘hands-on' IT work experience supporting and resolving diverse PC desktop software and hardware issues

Bachelors degree in Computer Science, Computer Engineering, Technology, Information Systems, CISMIS, Engineering or related technical discipline or equivalent experience/training

Must be willing to travel

effective communication

attention to detail

Mandatory Skills: Windows Server