International Rescue Committee · 22 hours ago
Immigration Program Manager
Spokane, WA USA
Full-time
Onsite
Mid, Senior Level
$78K/yr - $84K/yr
3+ years expThe International Rescue Committee (IRC) is a leading humanitarian organization that responds to global crises. They are seeking an Immigration Program Manager to provide guidance and leadership for immigration legal services, supervise staff, and enhance program delivery and development.
CharityCommunitiesHumanitarianNon ProfitSocial
Responsibilities
Represent IRC at immigration-related meetings and events in the community, with partners and funders, and with government agencies, including by giving presentations
Create and support implementation of outreach strategy. Develop and implement media opportunities in conjunction with the Site Director for publicizing immigration work
Cultivate partnerships and opportunities with key legal service providers, community-based organizations, and other local organizations or institutions, to enhance collaboration and outreach for legal and civic engagement services
Develop strategic plan for immigration and civics, incorporating client and partner feedback, to increase responsiveness of services, increase sustainability, and improve service delivery
Serve on Senior Management Team/Leadership Team and work effectively across programs to further IRC’s mission. Contribute to and support office-wide Strategic Action Plan
Maintain a limited caseload of cases before US Citizenship & Immigration Services, including family reunification, adjustment of status, and naturalization cases
Stay apprised of relevant immigration law and policy, and maintain DOJ accreditation by attending and keeping records of continuing legal education training and credits
Maintain strict client confidentiality and observe all ethical practices/obligations as outlined in IRC’s Immigration Program Policies Manual
Provide daily direct supervision to immigration and civics staff, employing adaptive management techniques to provide regular individual supervision and support; mentor staff, set clear performance expectations and goals, give regular performance feedback, help prioritize workloads, help troubleshoot challenges, and maintain appropriate professional development plans
Ensure all cases have high-quality legal review and that clients are counseled appropriately on their immigration options and potential risks and consequences of applying for certain immigration benefits
Ensure immigration staff adhere to the IRC Immigration Program Policies Manual, including through regular mentorship, direct observations of key client service activities (e.g., client intakes), and by ensuring staff receive frequent, ongoing relevant (internal and external) legal training, including on legal ethics, and have the most up-to-date guidance regarding immigration adjudication trends and policies
Ensure all staff, interns and volunteers have a clear understanding of what activities constitute the unauthorized practice of law and how these boundaries should be applied in IRC’s legal service model
Work with the HQ Legal Services Unit to ensure legal assistants have adequate support and training to pursue DOJ accreditation in a timely manner as appropriate to their legal skills and knowledge
Develop and monitor case acceptance policies and caseload targets and limits
Promote and develop a high functioning, collaborative team and ensure effective integration of internships and volunteers within programs; collaborate with other IRC program areas as appropriate to ensure client-centered service
Actively co-facilitate and support grant opening, grant review, and grant closing meetings, and lead all aspects of grant cycle, including developing/implementing monitoring & evaluation plans
Oversee and/or conduct regular internal case file reviews (paper files and electronic case files) to ensure compliance with IRC Immigration Program Policies as well as any donor requirements
Develop/maintain effective quality assurance systems and processes for course correction
Serve as the key liaison with the Immigration HQ Technical Unit for caseload and ongoing legal work, including participating in regular calls and trainings
Responsible for accurate and timely completion of all program reports as required by funding sources, headquarters, and other partners
Track monthly and quarterly performance, and ensure all client work is documented in case management system
Track budget spending for immigration, including against grants as well as progress of revenue against goals
Regularly consolidate immigration fees with finance colleagues
Qualification
Required
Undergraduate degree required
Currently accredited by the US Department of Justice (DOJ) through IRC or another DOJ-recognized organization
At least 3 years of professional experience representing individuals before USCIS as a DOJ accredited representative
At least 3 years of experience providing supervision in an immigration legal services context
Demonstrated understanding of fiscal management and reporting required
Excellent English written and oral communication skills, including presentation skills
Ability and passion to train and mentor staff with less experience on immigration legal issues
Ability and passion to strengthen programs through best practices and innovative approaches
Proven understanding of legal ethics standards and ability to instruct others on core principles of legal professional conduct
Excellent organizational and time management skills
Ability to be flexible and work well under pressure in a fast-paced team environment
Proven ability to work effectively as a member of a team and to exercise independent judgment responsibly
Department of Justice accreditation with the IRC required. If DOJ accreditation is not currently held, must be willing/able to pursue and obtain timely accreditation through the IRC
Preferred
Graduate degree strongly preferred
Program management experience strongly preferred
Demonstrated ability to develop and cultivate partnerships in furtherance of program development goals
Proven track record in business development, including proposal writing and development, grant management, and budgeting, highly desired
Proficiency in Spanish, French, Arabic, Dari, or Pashto strongly preferred
Previous multi-cultural experience and proven ability to communicate well with people from diverse backgrounds strongly preferred
Benefits
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $163 per month
Dental starting at $6.50 per month
Vision starting at $5 per month
FSA for healthcare and commuter costs
A 403b retirement savings plans with immediately vested matching
Disability & life insurance
An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
Company
International Rescue Committee
IRC responds to the world's worst humanitarian crises & helps some of the most vulnerable people from harm to home.
10001+ employees
H1B Sponsorship
International Rescue Committee has a track record of offering H1B sponsorships. Please note that this does not
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Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (20)
2022 (17)
2021 (13)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$1.25MKey Investors
American Student AssistanceThe Pfizer FoundationU.S. Department of Agriculture
2024-03-25Grant· $0.5M
2021-11-30Grant
2021-10-07Grant· $0.75M
Leadership Team
David Miliband
President & CEO
Katherine Crowley
Associate Director, Global Corporate Partnerships
Recent News
Business Wire
2025-12-09
2025-11-15
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