Humana · 1 day ago
Telephonic Care Coach
United States
Full-time
Remote
Entry Level
$54K/yr - $73K/yr
2+ years expHumana is a leading healthcare company focused on improving consumer experiences and whole-person health. The Telephonic Care Coach evaluates members' needs and guides them towards optimal wellness by coordinating services and resources while monitoring their progress.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Employs a variety of strategies, approaches and techniques to support a member's optimal wellness state by coordinating services & resources
Identifies and resolves barriers that hinder effective care
Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, and conversations with member
Understands own work area professional concepts/standards, regulations, strategies and operating standards
Makes decisions regarding own work approach/priorities, and follows direction
Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation
Qualification
Required
2 or more years of related experience
Proficiency with the following Microsoft Office Programs: Outlook, Word, Excel
Exceptional verbal/written communication and interpersonal skills
Ability to use a variety of electronic information applications/software programs
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred
Bachelor's degree in health and human services field
Prior experience with Medicare & Medicaid recipients
Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
Experience with health promotion, coaching and wellness
Knowledge of community health and social service agencies and additional community resources
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-09
2026-01-07
2026-01-06
Company data provided by crunchbase