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UK HealthCare · 6 days ago

Patient Relations Assistant/UKHC

Greater Lexington Area

Full-time

Onsite

Mid Level

$16.20/hr - $24.82/hr

3+ years exp

UK HealthCare is dedicated to providing excellent patient care, and they are seeking a Patient Relations Assistant for their Sleep Disorders Clinic. The role involves greeting patients, handling registrations, insurance verifications, and supporting efficient patient care initiatives.

Health CareHealth DiagnosticsHospitalMedical

Responsibilities

Greeting patients

Registration

Insurance verification

Cash handling

Medical record preparation

Scheduling appointments

Procuring new patient records

Communicating information with patients via the telephone and in person

Answering the telephone

Supporting efficient patient care and clinic initiatives to improve patient attendance and keep attendance records

Qualification

Customer service experienceData entry skillsInsurance verificationAttention to detailPrioritization skillsTeamwork mindsetConfidentiality respect

Required

3.5 yrs

None

The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures

The ideal candidate will have customer service experience and be able to communicate calmly and helpfully during stressful and/or crisis situations. Should be able to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously