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United Flow Technologies (UFT) · 5 days ago

Lead Service Technician

Grand Junction, CO

Full-time

Onsite

Mid Level

$24/hr - $27/hr

United Flow Technologies is a leading provider of water and wastewater equipment in the Northern Rockies and Northern Plains. They are seeking a Lead Service Technician to manage field service efforts, troubleshoot issues, and ensure customer needs are met while maintaining equipment and documentation.

Information Services

Responsibilities

Serves existing accounts by analyzing customer or company needs; planning daily travel schedule for self and other field personnel; effective/efficient communication with management, support staff, and salespeople; resolving problems

Establishes service by studying customer requirements; assigning human resources; ordering and gathering equipment and parts; troubleshooting and testing

Maintains rapport with customers by examining complaints; identifying solutions and suggesting improved methods and techniques; recommending system improvements

Projects and processes are typically unique and require problem-solving, research and critical thinking

Ability and willingness to learn continuously through training and independently are essential for this position

Make sure all company equipment is accounted for, operating correctly, and maintained in a proper manner by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventative maintenance; calling for repairs; and making sure all other employees follow the same instruction

Document service actions by completing forms, reports, logs, and records

Update job knowledge by participating in educational opportunities; reading professional publications

All other job duties and responsibilities as determined by management

Qualification

TroubleshootingEquipment maintenanceWaterSewer systemsGeneral business softwareProblem-solvingCritical thinkingCommunicationContinuous learning

Required

High school diploma or equivalent required

Must be able to use general business software (Microsoft Office, Google Docs, Excel, Adobe Acrobat) and hardware (smartphone/tablet, notebook computer, scanner, etc.)

Able to obtain and maintain a DOT medical card and unrestricted driver's license w/ acceptable MVR

Preferred

Small to Medium water and sewer utility systems knowledge, troubleshooting ability and equipment maintenance experience is preferred

Benefits

Work truck provided

Company

United Flow Technologies (UFT)

UFT is an integrated platform focused on delivering products and technical solutions to water environment professionals, including sophisticated engineers and operators in the water and wastewater industry.

Founded in 2021