OCT Consulting LLC · 1 day ago
Outreach and Engagement Program Manager (O&E PM) (15.35)
OCT Consulting LLC is a business management and technology consulting firm that supports Federal Government clients. They are seeking an Outreach and Engagement Program Manager to manage the strategic direction and daily execution of outreach activities, ensuring measurable outcomes that support the agency's core mission.
ConsultingInformation TechnologyProfessional Services
Responsibilities
Sustain a robust and evolving digital enterprise by providing comprehensive support for O&E activities
Manage a large team of over 30 outreach and engagement professionals
Oversee the development and implementation of digital strategies, strategic positioning, data analysis, social listening, media monitoring, and analysis
Develop and execute integrated communications strategies, including stakeholder affairs analysis
Ensure consistent message development and target outcome-based delivery across the agency's organization
Align O&E initiatives with the agency strategic vision, goals, and objectives
Implement advanced stakeholder engagement strategies, leveraging Machine Learning (ML), advanced analytics, and Artificial Intelligence (AI) to gain insights
Foster awareness and educate the military community about quality-of-life programs and services, prioritizing increased engagement and utilization
Drive impactful O&E through the management of daily operations and innovative strategies, enhancing brand recognition, improving reputation, and strengthening stakeholder relationships
Orient all activities toward achieving Specific, Measurable, Achievable, Realistic, and Timely (SMART) outcomes
Implement and maintain a continuous improvement program that includes regular reviews and refinement of strategies based on data-driven insights
Ensure content development and delivery complies with existing agency O&E principles, content marketing practices, and applicable DoD and Federal mandates
Qualification
Required
Must be a U.S. Citizen (Required)
Active Secret Clearance / Favorably Adjudicated Tier 3 Investigation (Required)
Must be in the National Capital Region and available to support on-site as required (Required)
Bachelor's degree in outreach and engagement, public relations, marketing, or communications (Required)
8+ years of experience managing Government communications, corporate communications, or marketing communications including stakeholder and maintaining internal and external relationships (Required)
5+ years of experience in outreach and engagement management in brand and content development, public relations, strategic planning, and web and social media operations (Required)
5+ years of experience developing targeted campaigns for a user base of 1M+ (Required)
5+ years of experience leading content development and creative services, including visual design, multimedia content productions, and digital accessibility compliance (Required)
Preferred
Project Management Professional (PMP) or Defense Acquisition Workforce Improvement Act (DAWIA) Level III in Program Management (Preferred)
Experience leveraging Machine Learning (ML), advanced analytics, and AI technologies for audience insights. Deep understanding of DoD and Federal content compliance and accessibility standards (Section 508 and WCAG). (Preferred)
Ability to travel up to 25% (Preferred)
Benefits
Medical, Dental, and Vision insurance
Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee's gross salary
Paid Time Off and Standard Government Holidays
Life Insurance, Short- and Long-Term disability benefits
Training Benefits
Company
OCT Consulting LLC
OCT Consulting LLC is a minority-owned, Small Disadvantaged Business (SDB) providing professional services and information technology solutions to the Federal government and commercial clients.